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Rebel Sport Petone

  1. Wellington
  2. Lower Hutt Sporti̇ng Goods Store

Reviews, get directions and contact details for Rebel Sport Petone

Rebel Sport Petone
Address: 21 Te Puni Street, Petone, Lower Hutt 5012, New Zealand
Phone: 04 569 3601
State: Wellington
City: Lower Hutt
Zip Code: 5012


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
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Reviews
​Rebel Sport Petone has great variety and well stocked shelves, even during a busy sale. The specials are excellent.nn​However, the checkout line was very long. The staff seemed overwhelmed handling the queue plus constant queries from customers and floor staff. They definitely need more staff in general during peak periods to manage the load.
Counter service is always good. One of the staff wandering around didn't know where the 2xu were infact said there were none and stayed on his phone. I found three pairs of 2xu leggings, took ages. But he couldn't be bothered. Great options on shoes that day and good prices.
Really disappointing customer service at Rebel Sport Petone. I dealt with Gemma at the checkout, who was incredibly dismissive and unhelpful. I asked her to check for an item showing good stock availability online, but she refused, insisting the website was wrong and the item was clearance stock. I explained it was simply 35% off, but she still wouldn't help and told me to ask someone on the shop floor.nAfter spending another 10 minutes finding someone else, a lovely gentleman checked out the back and found multiple items in my size! When I returned to the checkout, Gemma saw me and walked away, leaving me waiting again.nThankfully, the gentleman was fantastic, but Gemma's attitude was appalling. Customers shouldn't be made to feel like an inconvenience for asking for basic assistance.
I don't understand why they are so bad at doing the one thing they do. Sell sports gear. Let me explain:n- Want a badminton racquet? They only sell cheap and random brand ones.n- Want a shuttlecock? They only sell the plastic ones nobody uses.n- Want running shoes? Very poor size availability and exorbitant prices - price matching also has to exactly match the colour which is not good at all.n- Clothing it's just okay.nnI think they could reduce the staff and focus on improving the stock.
We visited this place several times to get the sporting items we wanted.nnWe bought items on the spot and also tried click and collect. Both are no hassles.nnWe got the shoes, hoodies and training pants. They also have sales on many items.nnStaff are helpful although there are not many.nnThe parking lot is spacious and it has specific spots fro disabled. The store is disability friendly as well.
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Rebel Sport Petone map

Directions to Rebel Sport Petone with public transportation

Lochy Street at Nevis Street 60 meters
110
130
Petone Station - Stop B 80 meters
110
130
854
Jackson Street at TE Puni Street (westbound) 100 meters
150
154
83
854
855
N8
Hutt Road at Nevis Street 110 meters
83
N8
Petone Station - Stop A 110 meters
150
154
854
855

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