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Reviews, get directions and contact details for Pizza Hut Dinsdale

Pizza Hut Dinsdale
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address: 37 Whatawhata Road, Dinsdale, Hamilton 3204, New Zealand
Phone: 0800 838 383
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 11:00 AM – 9:50 PM
Tuesday: 11:00 AM – 9:50 PM
Wednesday: 11:00 AM – 9:50 PM
Thursday: 11:00 AM – 9:50 PM
Friday: 10:30 AM – 9:50 PM
Saturday: 10:30 AM – 9:50 PM
Sunday: 10:30 AM – 9:50 PM

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Reviews
I was so surprised to get great service and exceptional pizza from this place yesterday! The staff gave great service, they were working together well, and had a good flow going on. The place was so clean - benchtops wiped, floor swept, no dirty stacked pans laying around, staff uniforms were clean, staff actually using gloves and aprons. And the pizza OMG they actually looked like their advertised images! Toppings spread evenly and right to the edge, hot food, chips cooked perfectly. They looked like they were made with love and care haha! I couldn't believe it and just had to send them feedback and write this review! Well done Pizza Hut Dinsdale, you've restored our trust in your kai and we'll be back. Keep it up!
We order one Hawaiian pizza combo and bacon chicken combonThe chips were still frozen and hard coldnBoth pizzas weren't up to serving to customers if you ask me.n1st the bacon chicken pizza had no bacon nor chicken on it some sort of meatballs no cheese smothered in BBQ saucenThen when we were paying there til didn't have enough change so the cashier asked to give change after the order was readynWe also order puddings that came frozen with no expiry dates.nnO for customer service 0 for cleanliness
I dont order here much - maybe once every 6 months but everytime I do - seems like I wouldn't have a good experience. Order was meant to be ready by 8.05. I got there at 8.10. Pizza wasnt ready as said by the staff after waiting 5 mins to just pay but i can see in their warmer that it could possibly be my order. About 5 others were served before me and then they said my order was ready. It was the pizzas that was in the warmer. I dont come here often but i am very disappointed. They didnt seem short staffed. My pizzas sat in that warmer for atleast 30 mins. I left the store at 8.25. I felt ignored and my order was soggy. I chose pick up instead delivery because i wanted my order to be fresh. I literally sat in the store for an extra 15 mins just to be told that order wasnt ready because they were needing the chips to be cooked or needed packaging not too sure - yet prioritized uber orders. Please do better. I also have to mention that the team did not work well together - certain people were doing more tasks than the other, communication were harsh to each other. Pizzas were great but chips soggy. The person that served me was nice and i felt sympathetic for her as she did more work than the rest. Hopefully next time i order from this store, the wait times would be accurate. And i hope the team work improves because this reflects back on the customers. Would order here again because i understand this sort of service can get busy but businesses do need feedback.
A few weeks ago, I sent my husband to order a classic cheese pizza, along with a San Francisco Hawaiian pizza. Despite our usual preference for Domino's, we decided to try this establishment. Unfortunately, this decision left us thoroughly disappointed and full of regret.nnThe Hawaiian pizza arrived in an unusual shape rather than the expected circle, and neither pizza was properly cut, forcing us to tear them apart manually. This made our dining experience highly unpleasant. Moreover, the lack of sufficient toppings was appalling, as both pizzas were overwhelmingly dominated by sauce.nnUpon collecting my pizza’s, he observed that the server's gloves were compromised by noticeable holes. This is a condition that is exceedingly unsanitary and raises serious concerns about hygiene standards.nnHis name was also incorrectly spelled on our order, causing significant confusion and delay when he attempted to collect our food. This experience has left us extremely dissatisfied and disheartened.
Our meal deal was missing the onion rings, the pizzas were the right type but not the double toppings we order. The delivery driver shrugged and walked off. The feedback section did not work. We could not get a hold of the store to complain. This is completely unacceptable Dinsdale Pizza Hut. Shockingly bad service.
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