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Oxygen Wellington Region

  1. Wellington
  2. Wellington Property Management Company
  3. Wellington Professional Service

Reviews, get directions and contact details for Oxygen Wellington Region

Oxygen Wellington Region

About

Oxygen Property Management - Lifting Property Performance

Story

Oxygen brings together the best minds in Letting and Property Management, providing a fresh approach to managing your rental property needs for over 25 years. Our experienced and expanding teams from Lower Hutt, Wellington, and Hawkes Bay have tried and tested systems and procedures which ensure you receive a world class service, proven to meet all of your rental property needs.

We have a thorough understanding of the rules and regulations that govern rental properties and tenancies and are consistently striving to achieve higher standards, so we can provide you with the finest rental and property management service available.



"Helping Kiwis attain financial freedom by managing their property investments."
Address: 27 Buller St,, Wellington 5010
Phone: 04 619 1000
zn.oc.negyxo@olleh
State: Wellington
Zip Code: 5010


Opening Hours

Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00

Update Info

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Reviews
I have been with Oxygen for over a year. Bridget was simply amazing and after meeting Susie I can see that the Property managers not only treat tenants with respect but can relate to us as people. When looking for another place this year, we flat out refused to view rentals not advertised by Oxygen. We definitely made the right choice. Thanks again Bridget and Susie.
Unfortunately we cannot recommend Oxygen to property owners if you are looking for a company in Wellington. Anything moderately complicated I ended up having to deal with myself. Our PM did not understand the Unit Titles Act and I had to mediate often between her and the building manager. Maintenance was only done when I chased and chased it. I was happy to just leave it and go our separate ways but on cancelling our contract, the PM tried to poach our tenants and clearly didn’t think they would tell us. I complained formally to the CEO who didn’t bother to respond. Bad business.
I'm a pretty understanding person, and also ridiculously busy. I feel that Oxygen has taken full advantage of that over the 13 months they've managed my rental. I immediately got overcharged, and had to find extra money to cover costs. My tenants were issued the wrong keys edit: Oxygen lost them, I've had to buy more. Calls, emails and texts about that were eventually replied to, but the keys were never actually corrected. I gave the tenants my own copies. Tenants could never get a hold of the the first property manager, so I actually had to do all the managing myself. 'At least I get inspections', I thought, because I knew I'd hate doing those. For the last 4 weeks my rental has been vacant. I went in a few weeks back to install a new dishwasher, took some photos just for me, measured some things for future updates. I noticed the place hadn't really been cleaned well by the tenants, but again, I had zero time to do anything about that, and the manager seemed happy to release the bond. So all good, maybe I just think differently about cleanliness. No worries, I leave it. Over the next little while I start wondering why no one had even viewed the place, but I never had time to check what was being done to advertise it - they're pros and I'm paying them, right? Surely they know more than me. Eventually, I take a look. I immediately notice errors, glum, blurry, dark, dingy photos, missing information. Viewings were at weird times, and only popping up >12 hours beforehand. I also learn nothing has been done to refresh my listing - it's been buried, and it's almost 6 weeks old. So, I decide to get involved. I provide corrections, gave photos to use, questioned the rental appraisal I'd had in March 2022. Some changes were made, but they were often late. It was also all at my direction, even though I'm not the professional, and I pay money to be able to leave it to pros. Last week I decided to get involved more, and took time off work to do so. I start working Oxygen's listing, and in just one day I managed to double its views they'd had 34 days at that point. But it wasn't enough because the listing was still low quality, and my requested changes weren't being made quickly enough to capture new viewers. Three days ago I'd reached the end of my very long tether. I start advertising myself on other platforms. In 10 hours I'd surpassed the views of my place Oxygen managed, and booked two people in to view the place, all without a TradeMe listing. Two days ago I went hunting for a new property manager. Yesterday they started a TradeMe listing with staggered viewing times, high quality photos, correct information. Today they picked up the keys from Oxygen, and all I can hope is the keys are actually correct edit: they weren't. I don't even know if this review is in the right place - my keys weren't actually with the franchise I signed up with. --- I wrote this review today having just cleaned the apartment deeply, to a point I would like a new tenant to experience. I'm out around $2400, I'm exhausted, and I'm behind in my work. I've done more in 4 days than Oxygen managed in 6 weeks. But at least I have viewings coming in, and hopefully soon, a tenant. Edit: My apartment was rented in 13 days under new watch. I should have ditched Oxygen months ago!
At first there was a misunderstanding, but they responded and solved it quickly. Denise is very kind and helped us avoid a huge financial loss. Definately recommended.
I have booked many times to view rentals with this agency. And 90% of the time they don’t even show up for the booked viewing. Today, i drove 30 minutes to see a house that would’ve been perfect for my partner and I, i waited 20 minutes and no one showed up. Even received a reminder text this morning for the viewing. Please sort out your property management. Waste of my time and petrol.
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