OfficeMax - Head Office & Showroom (by appointment)

A calculator has been delivered to me 4-5 days ago. I opened the box and did nothing else. When I realised I didn’t need it I called the place but they told me since I opened the box I couldn’t return it? What type of logic is that? You’re not selling the box are you? You’re selling the calculator and mine was perfectly fine with bubblewrap and even the little slips of paper they give you. There should be absolutely no reason to not refund me. One star.

BUYERS BE AWARE...They only delivered half of our order and after speaking to 3 people on the phone and dealing with 7 people on email, they came to a conclusion that our order was delivered in full. when we asked about proof of delivery they giving us NZ post gps tracking that the driver delivered the goods, didn't give proof of who signed for the goods...despite giving them all tracking details and telling them only half the order is delivered, they made a judgmental call that they can't help any further... I DON'T RECOMEND THEM....STAY AWAY FORM THEM

The website allowed me to think that it posted products to Australia. Took my Australian mobile number and address with postcode. Only to find out that it does not post to Australia. Sent an email straight away and no response. Used chat messaging to try to contact them as only an 0800 phone number so people outside of NZ can't call. Was told that my enquiry is in a queue with the distribution centre and will be sent out to an address in NZ and once it is returned then I will be able to notified and start the process of refund. Terrible customer service I have ever had. No offer to take the matter to anyone that can help me and avoid sending the product out to the wrong address despite being notified.nDon't shop with this company. They wouldn't last a week in Australia, that is not how things are done. I would n't normally shop there but they have a product that I can only order through them as of December 2024. I used to get it directly from the supplier but officemax are now the distributor.

We tried to make a stationery order for our daughter but this was mysteriously duplicated so I was charged double... they now say I have to arrange a return when I receive the goods probably at my cost - and I already PAID for postage to have the order delivered to me but can't explain how their website duplicated my order. Scammers. REFERENCE: MYSCH1945250

The worst! its been 2 weeks and they cant locate my delivery. I've been checking my tracking number everyday and it has never left the warehouse but they keep blaming the delivery company. Walked into Warehouse stationary and bought what I needed and walked out no hassle. NEVER AGAIN!

Directions to OfficeMax - Head Office & Showroom (by appointment) with public transportation

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