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Next Generation Health and Racquet Club

  1. AUK
  2. Auckland Physiotherapy
  3. Auckland Sports Clubs
  4. Auckland Gyms

Reviews, get directions and contact details for Next Generation Health and Racquet Club

Next Generation Health and Racquet Club
"The club is centrally located in Parnell, right next to the beautiful Auckland Domain Park and just minutes away from the CBD.It is Auckland’s leading health and lifestyle club and is home to our spectacular rooftop pool which overlooks the city skyline.The club features a cutting-edge gym with an extensive range of group fitness classes, indoor and outdoor swimming pools plus an industry-leading tennis facility that includes three indoor courts and nine outdoor competition-grade courts.We also offer spa, sauna and steam room facilities, a member’s lounge with flexible workspaces and a licensed cafe.Our services include personal training, swim lessons, tennis coaching, child minding services and a range of child activities."
Address: 1 Tennis Lane , Auckland 1010, AUK, NZ
Phone: 09-348 5600
State: AUK
Zip Code: 1010


Opening Hours

Monday: 05:30-22:00
Tuesday: 05:30-22:00
Wednesday: 05:30-22:00
Thursday: 05:30-22:00
Friday: 05:30-22:00
Saturday: 07:00-21:00
Sunday: 07:00-21:00

Update Info

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Reviews
5 stars from me! Joined a year ago. Never joined a gym before - totally stepped out of my comfort zone! Underground parking and towel an added bonus. Swim in outside pool every morning even in winter!. Clean and tidy changing rooms and cheap coffee. Very friendly staff.
Really disappointed with the services they provide, and from their response to other comments, I can see they really don't care about complains. Here are stuff which I'm not happy about: 1.Steam sauna not working most of the time. Pretty much broken since I have joined 2. staff is not friendly at all. I hope Its not only my experience that they are nice only to a particular group of people ? Likely racism as I can see it in other comments as well 3. Showers are not cleaned as often as they should be. So I can say they are not clean most of the time.
Very bad experience with NG. don't wanna come again!! When I joined a 3-month membership, the consultant didn't advise that I have to cancel it when 3-month contract is expired. Otherwise the contract will continue. Also, I didn't received any copy of contract after signed. When I came back from my holiday, I found they still charging me and I sent the mail to ask what happened. One of staff replied that "after 3 month you can cancel if you wish with no cancellation fee " and use my asking email as a notice to cancel this membership! What?! It is very unprofessional customer service. Providing the signed contract show this clause, no! Any proof of a contract with this clause was sent to me? No! They are unreasonable charging me, and I pay for the consultant mistake!
I am a member that has been with NextGen for close to 5 years now. I want to write this feedback to let you know how the situation of the gym has been deteriorating. One, the steam room that is next to the pool has not been working since last year. I had been on several round-trips and now even after new year the steam room next to the pool has not been fixed. Secondly, the steam room in the hydro area is just worse - the steam pumps for only 3 minutes and then stops, it basically doesnt 'heat up' at all. People have been forced to spray water or hold ice to the sensor. It is frustrating that it's not running up to standard given all swimming pools and the spa are not working. Thirdly, the men's changing room is always with inadequate aircon. On rainy days it becomes smelly and smuggy, humid and unpleasant to be in. The gym has really changed a lot in recent years, changing from an above-average gym to now a below-average gym. I hope the management of the gym can take it seriously. I am paying over $100 a week for this and is really not what I expect.
Mariam Chueva Auckland Great gym , knowledgeable personal trainers , great atmosphere, good food. Friendly staff. Good quality classes . I love Zumba with Gaby : my favorite. Great socializing with other club members. So many choices of different activities. Highly recommend to give it a go and find out for yourself. Over the weekend my family from 16years to 81years plus have had personal training with Liam . We have had an amazing family experience. Loved it, huge thanks to Liam for an amazing workout. We all felt recharged and full of energy. Highly recommend this talented personal trainer. Mariam Chueva Auckland
Hello there !! It has been for a while when I posted a review about next Gen. So to start with I am a member for 1,5 years. So I can tell u than now it’s a big difference in terms of cleaning and service in Next Gen. Simply saying, the gym became so dirty. Have a look at pics. Some words to Managment, you should have been checking out these feedbacks more often. Again and again, Next Gen Managment promises to organize cleaning process at the gym. Here we go after couple of months since my last review I have been promised by the owner of Next Gen Google account that someone from the team will contact me concerning my last review. So since that No one contacted me, I’ve come into conclusion that Next Gen doesn’t care about their customers, here is the reasonable question why is that ?! Are we not paying enough to receive a promised service or simply Next Gen doesn’t care due to lack of rivals in their particular business industry? So the reason why I keep posting the updates concerning poor cleaning at the gym because I still have that feeling that I can get enough attention on the problem from the top so the Managment will take right actions in order to solve the problem! Next Gen it is a win - win situation where you start providing the high standard of promised services. As a result, you will have loyal customers.
My second home since 2014. Absolutely love this place, could spend most of my life between gym, courts, pools and lounge.
A club with rude staff that couldn't care less about maintaining rules and order at the swimming pool. Young kids were playing in the adult only pools, splashing water everywhere and swimming across all the lanes this evening, the manager on duty Matthew came to the pool, saw it and did nothing, didn't even tell the kids to leave the adult pool. This happens almost everytime we visit the club, they might as well take down the "adult only" pool sign.
I think they definitely change chef, everything taste so good compare last year . However feels here is getting more and more people, I don’t really like it,they have special price , I am paying the original price
The Stretch, Yoga and Mat Pilates classes are great for building ump core muscles and keeping your body injury free and mobile for sport.
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