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Reviews, get directions and contact details for MEC Bikes - Mt Eden

"MEC Bikes - Mt Eden is one of NZ's finest destinations for quality bikes from the world’s leading bike manufacturer Specialized Bicycles.Our Staff are a team of highly qualified and skilled individuals, each with varying backgrounds in the bike industry. Every staff member loves and rides bikes.Please contact us or come and visit us in store. We promise to make you welcome and we want you to ask us questions. We promise to advise you in an unrushed, positive and totally useful way. We care, we really do, and believe you’ll feel this difference and become another raving fan of our stores."
Address: 66 Mt Eden Rd Mt Eden , Auckland 1024, AUK, NZ
Phone: 09 630 1201
State: AUK
Zip Code: 1024


Opening Hours

Monday: 07:30-18:00
Tuesday: 07:30-18:00
Wednesday: 07:30-18:00
Thursday: 07:30-18:00
Friday: 07:30-18:00
Saturday: 09:00-17:00
Sunday: 10:00-16:00


related searches: Auckland bike shops, Evo Cycles, Bike repairs mt eden, Torpedo7 Bikes, Bike shop Mt albert, Specialized bikes nz, Eden Bikes, Bike shop near me
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Reviews
Finally got around to getting myself a mountain bike and these guys were super helpful and very knowledgeable. Didn’t have the bike I wanted in stock but they managed to get it down at no pressure in buying it. Ended up with buying it and super happy with the experience. Will back for sure.
Recently moved to town and needed to find a service shop. Really happy I went with these guys, reasonably priced, good communication, thorough work and called before carrying out any extra expense work. My bike isn't from a brand they carry but they treated it well and got me booked in no worries. Stoked to have a new local shop.
MEC is awesome, will definitely be shopping here from now on. The team are always helpful and were happy to sort me out with a large cardboard bike box for shipping my bike overseas. 100% recommend them!
Great service from Alex and the team at MEC. I'm an out of towner and had ridden my back Tyre to the canvas. New tubeless Tyre fitted in no time so I could continue my ride.
V bad attitude / customer service . Went in to ask if a off-the-shelf Shimano part would be required to correctly line up a disc rotor, the person who served me Alex was completley disinterested / didnt know the answer to a simple enquiry, nor did he take the initiative to seek the help of someone else in the shop. He also referred to me as 'mate' several times including on the phone! Such an unprofessional business that only seem interested in bikes they sell or anything that involves lycra, anyone else is not welcomed. I was also after a set of Fox 40s which I have since purchsed elsewhere due to the contempt I faced. Not recommend.
Amazing service! Booked in for a simple sealant and suspension top-up, received a call shortly after to say my front brakes were shot and need replacing. I said I couldn't afford it right now but they phoned back and offered to replace them free of charge so that I my bike is safe out on the road. Really appreciate it team, I'll see you for an upgrade soon!
I called and asked if I could bring in my bike for puncture repair, they said yep, sure, bring it today no problem. They didn’t ask me any questions about what kind of bike or anything over the phone. I went through the trouble of taking the bike over only to be told that the manager said we can’t do this bike, no clear reason given… could be because it has a rear hub..? I said I was happy to leave it and wait until the next day or more, but they quickly said no sorry, and suggested I go to the other bike store nearby… Well thanks for nothing..
Had my bike service there recently and it was a full service, $1,400 worth. A few weeks later I hear an enormous crack and lose all drive. The pedals turned but the rear cassette did not turn the wheel. On a closer inspection the through bolt for the rear wheel had come loose and that had broken something in the drive train. Took me over an hour to push the bike back to the car. I will probably be told that I should check all the bolts before each ride but seriously, how many people do this. Wheels should not come loose so soon after a full service. I have bought two bikes from here but I will not be back.
Just picked up my 3rd bike in the last year from MEC Mt Eden and cannot speak highly enough of the exceptional service from Louis and the team - Of course the bike is amazing too! Would highly recommend
I have been MTBing for 30 years and thankfully discovered the MEC crew 6 years ago with the purchase of my wife and my Levo's. MEC are the benchmark of what expertise, service and great experience are. Tracy, Alex, and Loui that I have dealt with I would clone and put into any customer facing role on the planet. They will have my business for a lifetime.
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