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McMaster & Heap Veterinary Practice

  1. Canterbury
  2. Chri̇stchurch Veteri̇nary Care

Reviews, get directions and contact details for McMaster & Heap Veterinary Practice

McMaster & Heap Veterinary Practice
Address: 12 Coppell Place, Hoon Hay, Christchurch 8025, New Zealand
Phone: 03 338 2534
State: Canterbury
City: Christchurch
Zip Code: 8025


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews
Twice in one week my wee dog was referred to Richard Lucy. Both times he referred to her as a sweet wee thing. Trust me I could have used other words for my dog lol. But seriously from the moment we walked in the reception staff were amazing organising easy claim health insurance etc. Absolutely amazing vet practice.
A big thank you to Dr. Lauren and the entire team for taking such great care of Luna today. We dropped her off at 8am and didn’t pick her up until nearly 8pm, so it was a long and stressful day for us as pet owners. Throughout the process, the team was incredibly professional, patient, and reassuring.nnDr. Lauren took the time to explain everything clearly, kept us informed, and made sure Luna received the best possible care. It really meant a lot to know she was in such capable and compassionate hands. You can tell the team genuinely cares about the animals they treat, not just medically but emotionally as well.nnLuna is now home recovering, and we’re so grateful for the attention and effort that went into her treatment today. Thank you again for your dedication and kindness — we truly appreciate it and wouldn’t hesitate to recommend your clinic to others.
Since moving to the area last year we have had multiple visits for our cats and couldn’t recommend McMaster and Heap more. The staff are so lovely - a special thank you to Vet Jack who has seen our cats the most and cared for them. The cat waiting room is a bonus too!
Thoughtful and compassionate through a very difficult time last evening when we had our beautiful boy Toby, sent over the bridge 23/04 The care and compassion shown by the vet and nurses you will know who you were, so comforting. My wife and I are eternally grateful at this emotional time. Unhurried and just so sweet and understanding. Thank you so much to all at McMaster and Heap.
Very poor experience, one of the named owners gave me and my partner the impression of a total combined price for 3 procedures of $650. The invoice then came to $1440 due to them apparently misquoting these prices and additional unnecessary scans being done. Two of the staff including the named owner then claimed that they quoted $900-$1000 in what was either a blatant lie to cover up their mistakes or deliberate extortion by the owner. They then effectively ransomed our pet until we agreed to pay $1000. Highly recommend going elsewhere or ar least getting a written agreement of what is actually going to be done and pricing.
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McMaster & Heap Veterinary Practice map

Directions to McMaster & Heap Veterinary Practice with public transportation

Halswell Rd near Coppell Pl 60 meters
7
Halswell Rd near Coppell Pl 70 meters
7
Lincoln Rd near Domain Tce 170 meters
7
Halswell Rd near Tankerville Rd 210 meters
7
Halswell Rd near Tankerville Rd 250 meters
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