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McDonald's Pt Chevalier

  1. AUK
  2. Auckland Takeaway & Fast Food
  3. Auckland Burgers

Reviews, get directions and contact details for McDonald's Pt Chevalier

McDonald's Pt Chevalier
"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: 1159-1161 Great North Road , Auckland 1022, AUK, NZ
Phone: 09 815 1250
State: AUK
Zip Code: 1022


Opening Hours

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-22:00
Saturday: 06:30-22:00
Sunday: 06:30-22:00

Update Info

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Reviews
The best McDonald's in Auckland. This is the first time I've eaten a hot and juicy McNuggets. The dine-in areas were tidy and well organized. Although the restroom was close to the public unless you ask for open.Food: 5/5
Visiting time ; Time between 3pm - 4pm 1. The lady-Staff attended to my food order was polite courteous and professional. 2. She is friendly , get along with her staff well and pleasant . Looks Managing well. 3. Even though the Order was not big, the staff attended well delivered giving good customer satisfaction. 4. Wish the lady who treated us well and all success. Parking: Not much time experienced.
Bought a Quarter Pounder today and it was raw on the inside. When you bite into it blood was coming out of the patty. Had to throw it away. We will not be going there again.Food: 1/5
1/1/2023 went to pt Chev to order from the self service machines, out of the 4 machines initially 2 were operational, just before finishing ordering machine froze, went to use the only working one left and completed order only to find out of printer paper, took note of the order number and went to pay at counter but they couldn't find the order, had a 3rd attempt where more successful. Ordered at 19.43. Half the order done 20 mins later but number wasn't called out so half the order went cold, had to wait another 32 mins for most of order to be done, still had to ask for missing items. There were approximately eight people before me and others had long waiting for their orders, there were around 8 staff on but way behind and disorganized. Total waiting 52 mins waiting. Mc ds happy to take your money but failing big time with having staff that know what they are doing. This is the worst customer service I've encountered. Mon 27 march 2023 6.40 pm went to mcds pt chev and ordered quarter pounder with large fries and large hot chocolate burger and hot chocolate was fine but large fries more like medium as half empty, also bought cheesy chicken and cheese burger which was missing pickles Fries were undercooked and soggy Restaurant wasn't busy and order came quickly but occasionally meals have issues attached so no consistentcy. 6/5/23 used self service machine and specifically customized for zero ice in drinks but should have checked before leaving, even though I shouldn't have to got home and what do you know all drinks had ice in, what's the effin point of having the option of no ice when staff don't look at the order. Come on be more observant pt chev, we are running out of decent places to get food from.
My partner and I went in for lunch. Now I know maccas is fast food but that doesn’t mean they’re allowed to screw up their jobs. We ordered separately and not only did they mess up my order and my partners order but 2 other people came up to the counter while I was waiting for my food to complain that they either gave them the wrong item or missed at item completely. If the docket says chicken nuggets please give the paying customer what they ordered instead of a fish sandwich, additionally if the order says hot chocolate we shouldn’t have to remind you to make the hot chocolate after serving the food. The amount of fries in my partners large fry packet didn’t come above the front wall of the little box However the hot chocolate was nice and had good depth of flavour.
Half the order was not there. Very dissatisfied and disappointed. Sure, give me the nugget sauce but what about the nuggets. And it took over 40 mins. Useless !!
Tables were pretty clean which is good to see. Burger was nice once we got the right one that we ordered. Pleasant atmosphere. Good management. Nice coffee. Parking: A few free carparks..Although it was a quiet time Wheelchair accessibility: Handy to entrance
Most staff look disinterested and also need to take lessons in body language. We went thro the drive thru and the girl was just not listening...her mind was distracted on what was happening with her co workers.. . And of course she got the order wrongFood: 4/5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Such a humble crew!Experienced some unfounate events which lead to needing a power source and bathroom each morning to get ready for the day,no judgment or growlings for doing so,coffee was one of the best with kind upgrades and just overall a clean atmosphere.Small but such a fun playground for the little ones. Some app deals weren't available there but they were ever so kind to conteract the food & prices to accommodate. Restaurant in my opinion was in a prime spot with a petrol station,thrift shop and mechanics if needed.Big carpark also! Will return with a big thankyou Very much appreciated Pt Chevalier Thankyou thankyou thankyou . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer service skills are non existent. I thanked the woman at the drive thru. She ignored me. No smile no acknowledgement.Food: 4/5
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