KFC Balmoral (Mt Eden)

Please save yourself and don’t buy from his KFC location. Gravy came exploded in the box, only half a cup of gravy left, the potatoes in the gravy were somehow dry? asked for drumsticks but they gave wings after reassuring us 3 times. Chips were soft and soggy as if they were left out for way too long and no seasoning or salt whatsoever. Bread was stiff and dry, oil was leaking through the whole box, damaged chips box and the chicken was not crispy at all. Will not come here ever again and don’t recommend you go either. Service was lacking aswell

Ordered the tower burger ultimate burger meal with hot and spicy chicken with gravy instead of potato and gravynnBurger was terrible well wrong paddie it wasn’t a hash brown it was something else the chicken was hard and inedible.nnChips were perfect and hot and spicy chicken was fresh. Just as well as they were the only things I could eat. How ever my gravy pot was only half filled.

Despite how busy it was on a Wednesday night. Staff served me & my family well with excellent service. Friendly smile. Food was hot & fresh. Chicken was so good, haven’t had that in awhile. Restaurant was clean. I can see they look after this place, which is something you don’t see often. Everything so perfect. Would recommend & will be back

Not too happy about the service or the food at KFC Balmoral. We ordered online and got the bucket. Was meant to be 15 pcs but only got 10. Then we called to query and they offered us a voucher for 6pcs and mash & chips. But the quality overall was very disappointing. The customer service as well could have been much better. The chicken also tasted as if it has been fried in oil used over and over. Doubt I'll be going back there anytime soon.

Not finger licking good... it's nauseating!nnThe positive review... the restaurant building is quite stylish. When we came in, the staff is cleaning up the tables and clearing mess by other patrons which was a huge plus. When we sat on our tables, it's clean. The toilet is fairly well kept, another plus for the management.nnThe negative review... it's for the management to consider.nnWhen I order my food, I felt that I was rush to make my order even though I was the only customer in line. The staff handling the counter was impatient and the restaurant was almost empty. I really wonder what is the rush?nnAfter I got my order, my bread was crush and the fries were soft. The soft roll bread was crush because the staff did not use proper cutlery to take out the bread from the plastic bag, rather she tore it with her hand. Even though she did it without touching our bread... it's deformed... if this is how the management has trained her to use this method in serving the customers, the management should seriously consider changes.nnThe chicken though is smaller than usual, when we got it, it was not hot and it seems to have seated in counter for quite a while. It is greasy and the skin no longer is crunchy, and indeed I need to lick the oil off my fingers... not finger licking good... it's nauseating!

Directions to KFC Balmoral (Mt Eden) with public transportation

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