Hilton Brown Swimming - Chartwell

It’s becoming increasingly impersonal. When a child is sick for two weeks, the swim school only provides one replacement voucher for a missed class. For the second missed class, it is considered automatically forfeited, because it's their policy, and they can't make exceptions.nnI agree with your point that if everyone were to change their class times, it would indeed disrupt the normal teaching schedule. But you can check our family's history records. Since we started attending your swimming classes four years ago, how many times have we requested to change the time? My child still had a fever the day before yesterday. If we weren't genuinely concerned about him getting too tired and causing a relapse, we wouldn't have asked if we could change the time. Policies are written by people and are enforced by people. Being appropriately flexible can enhance your business's reputation.nnMoreover, with my child now attending class, aren't you worried he might infect other students and teachers? You could ask other parents if they have this concern. Or maybe it doesn't matter to you, since the money has already been collected.

Our son has been swimming with Hilton Brown for nearly 6 years and he loves it. He has progressed so much. He has had Courtney for his lessons the last few years and she has been amazing!

Amazing swimming classes both for parents and babies. My 7 month old boy absolutely loves it. We have the most amazing instructor, Bee.

Love the teachers there. As the fee is increasing every year, it would be great to upgrade Hilton brown queen wood facilities, for example, changing rooms, chairs, etc.

Our little one has been swimming with HB since 4 months old. They love their lessons and their confidence has grown so much with Julie & Hollie.