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Reviews, get directions and contact details for DentalCare West

DentalCare West
Address: 182 West Coast Road, Glen Eden, Auckland 0602, New Zealand
Phone: 09 818 8855
State: Auckland
City: Auckland
Zip Code: 0602


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Following a recent wisdom teeth extraction, while the procedure itself was unpleasant, I commend the exceptional care and professionalism demonstrated by your staff. The communication and information provided were exemplary. Despite experiencing significant post-operative pain unrelated to the procedure, the complimentary follow-up appointment offered was truly exceptional and a testament to your commitment to patient well-being; a level of service rarely encountered in today's business environment. Furthermore, the overall cost was remarkably reasonable. Thank you for the outstanding care.
Definitely recommend!nLuke is such a great dental hygienist—friendly, professional, and incredibly thorough. He goes beyond just cleaning your teeth by making sure you’re comfortable and well-informed the whole time. You can tell he really cares about his patients. Highly recommend booking with him!
I had the pleasure of having Shelley the hygienist today! She was fantastic!! She gave me the best hygienist treatment I've ever had.nnI've been scared to get my hygienist treatment done for a few years as the previous hygienist at another dentist made the experience very painful and scary.nnShelley was super patient, kind, reassuring and very gentle and gave me some great advice.nnThank you Shelley and the Dentalcarewest team for your wonderful care and service! Highly recommended and appreciated! 10/10nn-Leanne
Unprofessional Service at Dentalcare West—Highly DisappointednnI’ve been a loyal customer at Dentalcare West for over five years, but after my recent experience, I can no longer recommend this clinic.nnI had an appointment scheduled three months in advance for 1:30 PM. Upon arrival, I was informed that my appointment had been moved to 2 PM—unexpected, but manageable. However, 2 PM came and went, and I was still left waiting. Concerned about my schedule, I approached the reception desk, only to be told to sit and wait.nnI requested to speak with the manager, hoping for a reasonable solution. Instead, I was met with excuses and an indifferent attitude. When I asked to reschedule for the following Monday, I was flatly refused, with no effort made to accommodate me. Their handling of the situation demonstrated a complete lack of customer service and unprofessionalism.nnTo make matters worse, the manager then suggested doing a rushed job at a discount—completely missing the point. Quality dental care should never be compromised, and I am willing to pay for a full, proper service.nnDentalcare West’s management clearly has issues, and I will not be returning. I certainly won’t be recommending them to friends or family, especially as someone who works in customer service myself.
Had a fantastic experience with dental hygienist Shelly today, hands down the most comfortable appointment I’ve ever had. Everyone I dealt with from start to finish was friendly and professional. 100% recommend
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Directions to DentalCare West with public transportation


Glen Eden Station 30 meters
152
154
RBW
Glen Eden Station 30 meters
152
154
172
RBW
Glen Eden Train Station 30 meters
Western
Glen Eden Shops 100 meters
172
Evans Road 130 meters
172

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