Briscoes Hamilton

Good central location. Good amount of parking spaces at the front or side street. But KFC drive through queue often blocks the carpark and it's entrance. Staff Kilian was really helpful at the counter and as he was also aware what happening, such as serving a customer at the counter but noticing the queue was forming quickly at checkout, he PA and asked any available staff to come to the front counters at help. As a rule of thumbs, if you are not in a hurry, wait for the specials/discounts to come around, weekly or fortnightly as at RRP their prices are more expensive than others for exact items.

Bought a cast iron pan there, which cracked twice. The first one cracked from the edge to the centre while it's heating up, and we literally heard the cracking. Went back there and the man was nice and selected another one for us. The second one had a little crack, went back again, and the supervisor was very rude and keep knocking on the pan with the pen while talking to me. She didn't even think that was dangerous because the frypan cracked while cooking. But she did question me why come to get a new one again not a refund...I went speechless. I admitted I put the second frypan in a dishwasher After it cracked and Didn’t do that before it cracked, even for the first one. She wrote ‘3rd pan in as many months’ on my receipt. Yes! But I would worry about the quality and safety first not suspecting why the customer coming back, again and again, to just get a new pan… This is not customer service, I don’t think this is how Briscoes treats customers. By the way, if I remember correctly, her name is Tracey, and another unlucky customer mentioned her name too, so this is just how she is dealing with the customers...

A bit expensive so best time to buy during sale. It’s very big and has variety of things. Good parking space as well.

Service was good when we visited to look at curtains and they will see if other stores have what you need if they are out of stock

We wanted to buy a certain brand of dinner set, although advertised as available, but nothing was there. Asked a senior looking salesman and told us that another brand is exactly same and comes from same manufacture. Got convinced and bought it. Later when googled, we found out that the salesman lied to us.

Great store. Helpful service. Amazing deals. Ample parking.

Well spaced; Aisles are Numbered: Great Garden Centre.. Fabulous Staff, Helpful, Great advice when inquiring about Specific' merchandise or whatever your ⁉ Query Rukuhia Rd Hamilton

One of my favourite shops! It is so good that I need to be careful that I don't just pick everything in the shop. One thing that I have discovered is that if I am looking for a particular item which is not in my local store, I can use THEIR computer and order it online - it will be delivered without cost!! What a great service! I'll be back!

It's quite a nice size for briscoes, seams to be well stocked with a good range too

Timed it well. Sales on and up to 50% off. Got some nice treats