BP

DO NOT GET COFFEE HERE WHEN A GUY IS ON THE MACHINE. The coffee here is usually fantasic, the girls always make it really well, but whenever there's a guy on the machine the coffee comes out watery and burnt, not to mention he always forgets to put chocolate or cinnamon on top of the drinks that have it. It's the fourth time this has happened so I'm no longer calling it a coincidence.

I drive past 3 cafes for my caffeine fix here. Staff have always been polite, shop is tidy added bonus Krispy Kreme donuts and Cheesecake Shop single serves and cabinet pies and slices.

Disappointing - one vegan food option from their entire good selection. It was a vegan pie that wasn't available. Positive - did have full plantbased mylk selection & the full female team were lovely.

When I get uber eats the night shift staff only heat the chese toasties 50 percent of the time. The other 50 percent of the time they serve it to you uncooked

One of the finest BP petrol station open 24 hours. Has cafeteria to grab a coffee and some snacks to keep you going

Today i got uber order from this gas station and the girl who works here in night shift is soo rude . I tell her the customer name of uber and she is like she throw the bag so rudely in front of me. So unprofessional and ride worker . This thing happened with me so many times.

Poorest service by the staff . I think she does not like serving people from overseas and I found it’s racist. At 4:15 am on 30th of July I attended the store to buy 12 pack donuts. Customer service girl decline to give the donuts I asked for. She replied that I can take the prepack donuts but she can’t give me lose donuts because she won’t do it for me. I repeated if she can give me 4 original glazed donuts. She said she won’t give it, take whatever in the box but she won’t prepare a box for me as per my request. This is the second time she did it. Last time she told my wife that she won’t serve because all bp server are down, and she was busy playing music on her YouTube . She did same this morning. I asked if I can get her name and she said that she won’t. I even advise that I own a store and we don’t tolerate such behaviour with customer. There were 2 customer behind me witnessing it all and they were shocked and surprise at her response. I told her that I will report to the manager and she said that she doesn’t care. Later I called BP and asked for the manager and she answer and hang up on me.

What a shocking customer service..night shift lady seems like not interested to work there or serve customers. Very bad attitude. I asked for something and she totally ignored me..so not bothered to buy from there any more..real bad experience. Look like she is not interested in working.. only like the winz payment..

Great pies and service. However, had to cancel my coffee due to the lady behind the counter handling money and coffee cup with the same gloves. Why wear gloves?? Your still transferring germs! Please educate your staff!

Went to get a coffee and pie from Wild Bean Cafe. The pie warmer was broken and they only had a limited range available which they could warm up as you wait. OK, things happen. So, I ordered a bacon and egg and a long black. To which I was told there was no coffee as the coffee machine wasn't working! So the Wild Bean Cafe was failing as a Cafe! I left at that point and went to Columbus Coffee.