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Botany Junction Medical

  1. Auckland
  2. Auckland Medical Center

Reviews, get directions and contact details for Botany Junction Medical

Botany Junction Medical

About

We are a general practice aiming to provide quality healthcare to you and your family.



"Botany Junction medical consists of General Practitioners, Registered Nurses, Medical Centre Assistants and Customer Service/Administration Support. We are experienced, professional and multilingual, speaking languages including English, Mandarin, Shanghainese, Gujarati, Hindi, Malay, Arabic, Sinhalese, Cambodian, Norwegian and Cantonese. Botany Junction Medical welcomes any new patients who want to enrol and access our high standard of healthcare at affordable prices."
Address: 110 Michael Jones Drive, Auckland, Nouvelle-Zélande 2016
Phone: 09 265 0321
State: Auckland
Zip Code: 2016


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

Update Info

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Reviews
Would like to do this review in behalf of my wife. She had seen Ann and was very happy with her lovely personality. The way she said it, she was relatable and funny yet professional. We don't get the bad reviews about this place. I think the staff are great and accommodating. Keep it up
Poor availability for doctors and nurses. Unaccommodating staff and doctors rush you through your appointments. This medical centre used to be excellent but since the change of ownership, it’s really gone down hill in every aspect of patient care in our experience. Would not recommend.
Iam from a Pacifica background n knowing that Strep. Throats are highly common in pacific group no throat swab was taken. I get sore throat and inflamed tonsils almost every month but I do not go to see my GP because I know it is waste of my time. I asked the GP how many presentations will I have to make in order to have my tonsils removed and he tells me “you do not qualify your tonsils are too small” . Well one can clearly see how inflamed it is and I had taken some anti-inflammatory couple of days prior to the visit. Rather than answering my questions the Dr just dismissed them not even listening to what I was saying or asking in first place. He literally just saw me for 5minutes for which I paid $19.50 which is fine I do not mind paying but I need to be heard! And listened! Too and proper procedure needs to be followed.
Their is no 0. see new people on reception, the old staff mainly rude they think they ruled sitting behind the desk. Nurses hopeless all they say is you need to see the doctor even a simple question. A repeat script $27 even if its for one thing more than a consultation fee. Our name is here when we post, yet the "owner" hides their name. Going by the negative reviews nothing much seems to change.
Wish I could give 0 stars. WORST CLINIC EVER. DO NOT GO HERE. You’ll be a brick in the wall. No one cares about your health at this clinic. Worst worst worssssst medical clinic I’ve ever been to. No one speaks English or knows what I am talking about when I go. They all are very rude and ignore you rather than providing good customer service. They take your money and give you paracetamol and charge you an arm and a leg. Their niche is of Asian descent so the receptionist don’t care about any other race but shows unprofessionalism by speaking in their Chinese language making others feel uncomfortable or even speaking in their own language to each other. Charging double appointments when requesting things from an initial appointment. Book multiple appointments for ongoing issues but no one seems to know what I’m talking about. This clinic is ridiculous. They are only here for people of their descent in the East Auckland area which is all asians. They are soooo rude and now charge a referral fee also. Most unreliable unpractical and rude clinic I have ever experienced. Will never recommend Ormiston Medical or Botany Junction Medical. Both have terrible services and long wait times for appointments. What is the point of a GP appointment when you feel unwel and want medication but have to wait 10 days or more for an appointment or else have to go a&e to provide let’s for work and pay extra. East Auckland health services are so appalling. This is by far the worst treatment I have gotten from a medical clinic. DO NOT GO HERE IF YOU WANT TO BE CHARGED RIDICLOUS AMOUNTS AND BE SCAMMED AND TELL TO BOOK MORE APPOINTMENTS. THESE ASIANS ARE TAKING OUR MONEY AND NOT CARING ABOUT OUR HEALTH BUT SCAMMING US IF ANYTHING!!!!!
The worst medical centre I have ever seen. I was in an acute pain and i was told to go back home and wait for an appointment. Similar thing happened with my friend and my wife. Someone should fall sick as per their availability to see doctor else you may die of sickness
Poorly organized clinic. Mission to get appointments/treatments, barely follow up often having to chase them up. Would not recommend will be changing soon.
Been with the clinic for years , doctors and receptionist are awesome, the biggest issue is to get the appointment to see the doctors, it’s 2-4 weeks waiting to get any medical help. In my understanding we need to see doctors when we are sick or any of our family member is sick , what we going to do with weeks and months later appointments. We can’t plan when we will be sick. I am really disappointed with this clinic now it’s been 10-12 times happened with me that I m unable see any doctor when been really sick, they have opened 3 branches but all useless , I just don’t understand why to keep on enrolling more patients when you just can’t even look after/ cater your existing ones. Now I am looking for another nearby clinic. Won’t recommend anyone this clinic as doctors are super busy either on holidays or not sure, thanks
Called them on Wednesday 11/5. Booked a phone appointment on next Friday 20/5. A Phone appointment! But that’s all right .It’s me choosing to go to my GP since she is familiar with my condition. And I am a guy with good patience. Even when two times I had been sitting in the clinic for 45 mins after my appointment time, I didn’t complain a thing. But after that appointment on Friday 20/5 my GP told me that she would let the receptionist send me a medical certificate by email which they didn’t. That’s over the line. Don’t reply me by telling me to provide feedback via email. This is a feedback and I want other people to see.
Their staff schedules appointments without discussing them with me, and when I am not able to attend the appointment, they're asking me for a fee. Very unprofessional service.
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