Awanui Labs (previously Canterbury SCL) - New Brighton

Went to get bloods done yesterday but place was closed, went to another lab that place was closed too! Went today and had to wait so long, tried to book online but no spaces anywhere for weeks. System needs to be improved. Could be a lot better. Could be more efficient and need to work with docs so they can advise if a place that is supposed to be open is actually closed so not wasting time driving for one place to another. Have no issue with the actual staff. They r kind and polite.

A great easy experience.nBooked on line.nScanned the QR code and was in and out before I was due!!nThe phlebotomist was absolutely lovely.nChatty and pleasant.nDidn't even feel it

I attended the New Brighton lab this morning and regret not asking the lady her name. Two of the friendliest and efficient people you could ask to meet! There is a lot of pressure on the staff with a constant flow of walk ins and demands yet superfriendly staff. At 7.30 a.m. there were alreadg people queuing outside the door. One has to take a ticket and wait, but that is the norm with many labs. The earlier you can get there the better.nThanks for an excellent early morning experience.

Tried to go in yesterday, whole building is open and music playing, only to see no ones there they are striking. Okay so I go in today at 3:58 and they have taken away the cards to wait in line for a test. Change your hours if you don’t serve people after 4 VERY annoying

Arrived 20 mins before closing - was the only one there , then 10 mins another person arrived . nurse came out to say they are closed and explained that even tho their closing time is 2pm they don’t take any more ppl after 140 - 145 so that they can quickly clean up and go . Signs and everything was still out side . Not happy

Directions to Awanui Labs (previously Canterbury SCL) - New Brighton with public transportation

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