Aramex - Powered by Fastway

Terrible service, a care package for my daughter in Wellington which left New Plymouth overnight then sat at a depot in Wellington somewhere for another 7 days. Their response was unsatisfactory and I will never use Aramex again to send anything to Wellington. I will to other areas, but Wellington seems to have some major issues. EDIT this review is not aimed at the NP branch but Wellington - the service from NP was perfect, it is Wellington that needs to put better services and procedures in place.

This place used to be the bomb never known a place to go backwards so fast they frequently leave parcels behind that are booked for pickup you now ring the new plymouth office and get an indian person on the phone and you need a bloody enterpreteur to understand what they are saying it is so bloody frustrating i have had a gutsfull of it and are going to use NZ post now i dont care if i have to pay double

BEWARE OF ARAMEX TRUCKS. JUST AVOIDED A TERRIBLE ACCIDENT ON MOUNT MESSENGER ON 27 OCTOBER AT 1900 HRS WITH THE TRUCK OUTBOUND OF NEW PLYMOUTH SPEEDING THROUGH THE TUNNEL WITHOUT CARING FOR THE ONCOMING VEHICLES. IT ALMOST HIT ME WHILE APPROACHING THE TUNNEL

Aramex New Plymouth was great, but when you ring them all calls go to a call center that was just a nightmare.

Fast delivery, great tracking but delivered to wrong address and keep leaving parcels outside by garage door instead of inside back door porch area? Sharpen up please. Never happened when they where Fastway! What's changed?

Fantastic quick service with regular updates. Very impressed.