Aotea Lodge

Booked for a night here and after checking in we discovered there were a few things that needed attention. So didn't start off to good but after talking to the owners it became clear they are trying to upgrade motel. The rooms are in the later stages of been redone but there are still some little issues that need attention but most are cosmetic or minor. Bed was comfortable. There is definitely no pool.. Rooms are a good size. Would l stay here again? Yes ,would be good to come back when everything is completed. Owners were very accommodating and are well on their way to making the motel amazing.

The room was very dirty, hadn’t even been vaccumed! There was hair on the floor in the bathroom, mould in the shower, grime stuck to the skirtings. The wallpaper was ripped in the bathroom, no extractor fan in the bathroom either and no towel rails. The window latches were falling apart and there was no aircon so had to have windows open all night. Our room was right next to the road so very noisy. Beds were rock hard. The kitchen bench had a big brown stain on it and the drawers felt like they were going to collapse. The plugs are in very strange places and even installed upside down. There was also bubble wrap still left on the chairs like they couldn’t even be bothered removing it and my daughter found a loose screw on the floor and almost swallowed it. Can tell it’s very run down and the minor renovations that are underway aren’t done with much care. When we asked for a refund the husband was very understanding and made the process quite easy for us but then the wife rang me the next day and said they would only process the refund if I agreed not to write a review. Which is awful customer service and just made my trip very stressful so would definetly not recommend staying here!!

Highly recommend Aotea Lodge, the new owners are lovely and very friendly and also gave me a free room upgrade to one with a spa bath upon arrival. The room was big and clean and the bed and sheets felt very comfortable. I would definitely stay here again. Thank you!

Booked three rooms a month and a half ago for my family to stay at. On arrival today they then tried to charge family members $200 bond for each room per night on top of what had already been paid for. Refused to give the rooms because I was not present even though I had booked the rooms directly with them. Wouldn't charge the bond to my card that was already on file. Disgusting!!! Do not recommend. When I tried to call to ask what was going on was spoken to rudely and then hung up on. Still waiting for refund to be processed.

Room was simple and clean. Bed was comfy. Staff were absolutely amazing! The walls are paper thin. Could hear my noisy neighbours all night and people walking up and down the stairs. Other than that I enjoyed my stay.

Directions to Aotea Lodge with public transportation

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