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Reviews, get directions and contact details for Zagame's Ballarat

About

There's something for everyone at Zagame’s Family Bistro, Bar and Entertainment facilities. Come in and enjoy the quality seasonal menu, friendly service a



"With a brand new Bistro, Sports Bar and the biggest playground in town, Kid's Planet, Golden Point Hotel offers the complete dining and entertainment experience.In our Sports Bar you will find TAB and betting facilities and enough screens to allow you to watch all your favourite sports.Kids will love Kid's Planet: the biggest, newest and most entertaining playground in Ballarat!"
Address: 639 Main Rd , Ballarat 3350, VIC, AU
Phone: (03) 5333 5955
ua.moc.semagaz@tcatnoc
State: VIC
City: Ballarat
Zip Code: 3350


Opening Hours

Monday: 11:30-14:30
Monday: 17:30-21:00
Tuesday: 11:30-14:30
Tuesday: 17:30-21:00
Wednesday: 11:30-14:30
Wednesday: 17:30-21:00
Thursday: 11:30-14:30


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Reviews
Used to be a fantastic place but the food has gone down hill big time. It appears the food is being half cooked and then recooked when ordered leaving everything chewy and full of oil. Playground and staff are good just not the food recently.
We had dinner here, and really enjoyed our experience. A lovely, well laid out bistro. The kids play space was excellent. The food was delicious. What blew our minds was that you can order and pay on your phone at your table by scanning the QR, and food was on our table within 15 minutes!! This is how you run a restaurant.. good job guys.
I reccomend Buying the Kitchen A around of drinks after dinning in! They do an amazing job! ATMOSPHERE is a 2 only due to how much noise carries and doesn't seem yo go anywhere, how when the bistro is busy there is an Aurora of anxiety everywhere. Which I feel comes down to layout/ capacity. Food - now this beetroot salad has stolen my tastebuds since OCTOBER! I like to add chicken and Prawns or sometimes one or the other. The flavour combinations with Texture of cannided wall nuts, citrus dressing over roasted beetroot and Fettuccine- AMAZING - TOO DIE FOR!
This is a great venue for families. The playground is exceptional. We met here twice with extended family because it’s such a nice restaurant that caters for everyone. The meal sizes are generous and the food is delicious. The kids food is also on point.
We went at a busy time but jeez it was slow service. Waited a few minutes to actually get in and then the person at the front complained that people just decide where to sit and it makes his job really difficult. Yeah ok - but if you show people to their table they won’t get lost on where to go We had two families at the table, we ordered seperately through the app and everything including drinks and kids meals came out one by one. I had to cancel my main as it hadn’t arrived in close to an hour and the kids were ready to go. I received a refund for that after I was told I should know it was a long wait and weren’t you told. No, I paid on the app. I was also told they were very busy which yep gotcha, but management needs to address this issue which has been raised many times in other reviews Oh and to top it off the food and drinks were awful. Margarita came with no garnish and no ice and while my friend tried to enjoy that $15 disaster I waited 20 more minutes for a glass of Shiraz. Not recommended. Clearly the staff here don’t have enough support from management - if they did they would be happier, more helpful and not as stressed.
This was definitely the worst food I have ever tried to eat.The steak was over cooked and over seasoned,even after it was sent back the replacement came back over cooked and dry.the salad consisted of lettuce carrot and onion with a tasteless oil on it that I assume was meant to be a dressing. The chips were cold and coated in chicken salt. Top that off with an atmosphere much like Mac Donald’s and you have what can only be described as a shocking dining experience!
Without the playground, there's no point going. We went as a large group and only the people who ordered pizzas were happy with their meals. Paid top dollar for meals worth about $18-20. I'm going they can improve on this as there aren't many places with indoor playgrounds and or would be a shame to have to cross them off the list.Food: 2/5
We were drawn to the venue by the playground for the kids. If I was to rate the place on the playground, 5 stars. That's not why we went there though, we went to eat. The food was very hit and miss. Caesar Salad and SandP Calamari were good. Chicken Parma was poor, along with the margarita pizza. Food delivery was very quick. Staff were very nice but hard to find to give our feedback to. We should have gone to an outdoor playground and had fish and chips...
It was nice to notice that all the staff were smiling all the time, even when not in front of customers they were smiling , it goes to show that they are not jaded hospitality staff and clearly have a decent employer and or enjoy their work. Food was great! As as I said staff are amazing.
The venue was nice and modern. Everything was clean and the atmosphere was that of a typical club with Pokies but with a fresh and elegant feel. The service was great from being met at the door, to the bar staff and the staff at the ordering counter. It made us both feel welcome and invited. The food however was lacklustre. Not well thought out flavours, an underwhelming side salad that would have been better left off the plate and prices that didn't reflect the quality we expected. The couple at the table next to us talked about dry tasteless food, which matched our thoughts as well. Time for a new menu or a new chef to bring the food up to the same standard as everything else. Parking: Easy to access parking and lots of it. Wheelchair accessibility: Yes Dietary restrictions: Vegan and gluten free options
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