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YHA International Hostel

  1. Auckland
  2. Auckland Hiking
  3. Auckland Hostels

Reviews, get directions and contact details for YHA International Hostel

YHA International Hostel
Address: 5 Turner St Auckland CBD , Auckland 1010, AUK, NZ
Phone: +64 9-302 8200
State: AUK
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
Run down hostel with its location being the best thing. Rooms were OK, decent beds but limited storage. Bathrooms never felt clean. Rooms at back of hostel next to very noisy generator that came on around 7pm each night. Kitchen was poor - no freezer, most gas hobs didn't work, old/broken pots and pans and often no washing up liquid. Common area / kitchen have no windows so absolutely boiling during the day but it was large with plenty of space. Some receptionists very helpful others very rude and passive aggressive. They gave keys to our room to new guests who were checking in who walked in on us one evening which should not have happened. Luggage storage available but anyone could walk in off the street into it. Building itself is old and run down. Didn't feel too noisy which was nice. The best thing going for this hostel is its location - really central and close to everything you need in Auckland including trains and buses. You pay for the location not the facilities. Overall probably wouldn't book again.
We had booked this room for 8 people. We booked two double rooms and then a 4-person bunk room. When we arrived, they had booked us into 4 separate rooms. 2 people in one bunk room, 2 people in another and then the two double rooms. During the check in process, the lady at reception listened to a voice message on her phone and then replied to it while I was standing their mid check-in. When I questioned about the room set up, I was shut down and nothing was done to try and make any accommodations towards our group whatsoever despite the fact we had booked it months in advance for the reason of being able to all be in one room. Not to mention the bathrooms were terrible and smelt terrible, there was no toilet paper in any of the toilet stalls. When we returned later in the evening, there was toilet roll in only one of the toilets. The space was dirty, and it had mold on shower curtain. We decided to not shower there and some of our party ended up booking secondary accommodation due to the way they had set up the beds as we had two kids to try and accommodate. Overall, wouldn't recommend. Very tired, not very clean and very unhelpful staff.
Kitchen is so badly equipped, with only a handful of bowls, cutlery, glasses and literally ZERO mugs! Reception never available sign always up saying “back in 15” but I waited an hour and no one showed up. No safe luggage storage just an open room. Shower room horrendously mouldy see video. Men’s toilets smelled like fish with 1 toilet out of order leaving only 2 cubicles working. No soap for at least 3 days as well. Rooms roasting hot even when cool outside. Could be a good hostel, but little effort has gone into maintaining it.
Only there one night. Comfortable bottom bunk Bed. Much better than i expected or had in the past, at this Hostel. I had female room mates in my Dorm. Maybe the Female dorms are nicer? I was on Second Floor. I am Male and NOT Complaining. Rooms: Smallish. Old Building. Had Lockers in the room. Can use your own padlock, and no charge for using the lockers. Beds perfect. Felt like a Quality Mattress and Bed Covers / Sheets etc. Some street noise with windows open. Warm. Desk. Good lighting on Bed Head with power points. Everything i needed. Definitely not like the cheap nasty foam mattresses in the past. Rooms must have been renovated during Covid?
The staff were really helpful and sweet. I had stayed in a four sharing room and had a pleasant stay. I don’t use the kitchen area but seemed to be alright. For the price and location seems pretty worth it.Rooms: 3/5
I booked a room with ensuite which was ok, small as I expected, but adequate for one night. There was a large wooden unit along one side with a clothes rail but no clothes hangers provided. The bathroom had a modern toilet and handbasin, but old fashioned shower. No soap dispenser provided which I kind of expected in this type of room. The bed was comfortable. Cleanliness was ok, although a bit of mould on the shower curtain. Service is poor. The staff were slow and sullen at checkin, not at all welcoming. There is supposed to be wifi, with signs all around giving the password, but it really only works in the communal area downstairs. When you sign in it tells you there is a limit of 5GB per day, but due to the difficult access, I bet nobody uses even near that allowance. The location is good and central, and it's a pity this place isn't better. Overall it was poor value for the price charged.
The worst accommodation and management I have ever experienced. The room was unclean, smelly and noisy. One window wouldn't open, one wouldn't close and they were both riddled with mould. I was advised by email that my booking had been canceled midway through my stay and after checkout I was threatened with police action for not paying my account, even though it had been paid in full prior to my arrival. No apologies were made for either of these mess ups. Highly not recommended.
Room card no work after I finished shower and I was locked outside the room around 30min and no one answer the assistance call. Somehow there’s some mistake caused there are 5 people arranged in one room so one of the people slept on the coach. Not to mention the odd smell in the hallway
The hostel itself was fine, But the receptionist Who we later found out was the manager? was rude and rolled her eyes at us When we asked her a question about luggage storage. The other staff had the same bad attitude, and seemed annoyed when we ‘interupted’ their chatting to ask them something. Would not recommend.
Badly maintained hostel, very little work has gone into making this a functioning hostel. The kitchen is at a very bad standard of cleanliness - partly because of the kitchen itself, the appliances and not enough bowls, cultlery and cups but also because of guests leaving out dirty dishes all the time with sinks being filled with food and dishes. Dishwashing liquid is also rarely there and the fridges are all full. The bathrooms are also quite disgusting and unclean. The key cards you are given to access the room often do not work and you are unable to get in. The many times this happened to me I have to go to reception and they simply said yes we know it’s a problem and would do a quick fix but many guests had this issue and it is unacceptable that they are aware of it and do not fix it. The rooms themselves are okay, comfy beds but very very hot even on cold days. I expected better from a YHA. Food & drinks: Nearby restaurants and cafes are nice - if you do stay in the area try Le Garde-Manger crepe cafe.
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