WridgWays

Reviews, get directions and contact details for WridgWays

Address: 18 Paradise Rd, Acacia Ridge QLD 4110, Australia

Phone: (07) 3373 9300

Website

State: Queensland

City: Acacia Ridge

Zip Code: 4110

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Wridgways acacia ridge removalists, Wridgways acacia ridge appointment, Wridgways acacia ridge reviews

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Reviews

Don't go near them. They damaged our tv and denied all responsiblity. Poor show.

 7 years ago (05-03-2018)

Zero. If you use this company do it with extreme caution. Received large quantity of damaged goods and I have many missing items,  one eg- oil canvas taken out of frame, leaving me with an empty frame. Wridgeway insurance company decline to compensate for any of the missing missing items and decline to inform the  law enforcements which I have now done. Wridgeways item forms are flawed, the men pack/ wrap your belongings one eg-  books put into one box  they label the box as "BOOKS"  its then ticked off the list when box of books is received when dismounted off the van, when opening the box of books you find many are missing they then turn round and say  because each item was not individually wrapped and named on the list the missing books are not covered. If you use this company PLEASE PLEASE  Make sure every single Item big or small is wrapped and individually  named on their list, even childrens toys make sure the men name each dol each truck do not let the men put toys in one box only to find half missing when opening as they will NOT reimburse  for the missing items .

 7 years ago (05-01-2018)

Don't waste your time ! Originally called this company, they encouraged me to get them to come out for a definitive quote, made many comments how they are a lot better than most removal companies, I made the time for them to come, And still awaiting a quote three days later. All makes sense now when you check the reviews. I would not rely on this company.

 8 years ago (20-09-2017)

Wridgways provided a great service to us with our move. We are very greatful that we were treated with respect.

 8 years ago (06-11-2017)

I would NOT recommend this company at all! Stay away from them unless you want to throw your money away for no reason. 

Their management team doesn’t seem to last long and when there is an issue no one responds to your emails, or would direct your call to a number that never gets answered. 

We shipped our belongings from Sydney to New York and somehow Santa Fe Wridgways has lost one of our boxes. We emailed their Sydney Branch Manager (Petar Ralevski) who has since left the company, the operations manager (John Clark) was copied in the email but so far he has failed to respond or even acknowledge our email. We also cc’d the sales person (Michael Knowles) who did not respond either and our logistics contact (Anika Petrovska) has also left the company as well. Charlene from the Sydney office directed us to contact David Newman (Anika’s manager) in the Brisbane office but after an email and a message we still have yet to hear from him. It looks like the company avoids responding to any issues and takes no accountability nor responsibility. So unless this is the level of service you find acceptable, don’t ever give Santa Fe Wridgways your business. 

We took out full insurance on our consignment but we have not heard back from anyone from their team when we raised the issue of the missing box and how to claim insurance. 

Michael Knowles was quick to promise the world when he wanted our business but since we committed to using them, he has disappeared and has not responded at all when there are issues. 

The packing team was not professional at all. They knew the dimensions of our consignment and yet on the day they came to pack up our stuff they only came with 10 cardboard boxes - and they didn’t offer a solution at all. They just said they didn’t have enough boxes. We actually took the initiative to contact their office for someone to deliver more boxes. They employ backpackers who speak very little English to do the packing and they couldn’t answer simple questions we asked them about packing our belongings. 

Do yourself a favor, do not use Santa Fe Wridgways and spend your money elsewhere.

If we don’t hear back from Santa Fe Wridgways, we will be contacting NSW Fair Trading to file a complaint. 

Advice: If you have had issues with Santa Fe Wridgways, I suggest filing a complaint with the consumer protection agency in your state!

 8 years ago (10-08-2017)

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Reviews, get directions and contact details for WridgWays

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