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Work and Income

  1. Pukekohe
  2. Waiuku Local Government Office
  3. Pukekohe Local Government Office

Reviews, get directions and contact details for Work and Income

Work and Income
Address: 11/9 Tobin Street, Pukekohe 2120, New Zealand
Phone: 0800 559 009
State: Auckland
City: Pukekohe
Zip Code: 2120


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Extremely Satisfied .I now.have a Hearing Aid In a.few Days .ACC were not helpful at.all WINZ EXCELLENT.
Just in to drop off form. Weds opens 9.30am. Your be greeted by security x2, I think. Both very helpful. Helpfu, regarding where public toilet situated. Once you enter there's also security by or near service desk. Haven't been in this place 12 years Major change. Open plan with cubicles, I like it. Area for seating and place for the tamariki. Met by friendly staff. Only took 5 minutes, all sorted.
Actually really impressed. Going to winz can be daunting and scary also nerve wracking. I was made to feel comfortable by all the staff including the security guards. Pukekohe winz didn't suck out my humanity like some winz offices have so thank you.
Excellent service by Nicole at the front desk. We went in asking for help for a bond, we called the contact centre so many times and they declined us. They contact centre didn't find out other help available to people who are working but instead they declined us on the spot. We went into Pukekohe office and we were seen by Aerina Watson, she went out her way to help us. Excellent friendly service and she was very professional. Thank you Aerina for all your help
Sooo, impressed, with the kindness & help, in Pukekohe.
Absolutely appalling services. I have been told multiple different answers which contradict eachother. Been told to bring forms in which i have then received letters saying i didnt, then to be told the person actually put i hadnt when it was all in my files. Then i was told i would be contacted back as a person had no clues on the answer to my question. NEVER got a call back or email or even a letter as i had requested. Then my partner called and the person he got hold of had zero clues on how to answer either. I called, yet again 4th time, and asked to speak to my case manager. Was told id get a call back by 48 hours. I have now been waiting for another 5 days for that call back and nothing!!!!! From the beginning this has been going on for nearly 3 months now!!!! IT SHOULD NOT TAKE 3 MONTHS TO BE APPROVED FOR A KIWI CITIZEN TO RECEIVE GOVERNMENT HELP! I have had zero income for 3 months now and we have been struggling to the point of having to starve and I have now not been able to breast feed my baby. You have made me feel like less of a mother and now less of a person. So very dissapointed in this system and its lack of help.
I didn't go there
The people working security and desk clerks included were friendly, helpful and efficient. I was in and out in a matter of a few minutes. Thanks for the wonderful help.
Very helpful lady on reception
I had pleasant helpful service from the seniors section and didn't have to wait too long
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