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Reviews, get directions and contact details for Wok in a Box

Address: Shop 8 Greenfields Shopping Centre, Malcolmson Street, Mackay QLD 4740, Australia
Phone: (07) 4942 4408
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 11:30 AM – 10:30 PM
Tuesday: 11:30 AM – 10:30 PM
Wednesday: 11:30 AM – 10:30 PM
Thursday: 11:30 AM – 10:30 PM
Friday: 11:30 AM – 10:30 PM
Saturday: 11:30 AM – 10:30 PM
Sunday: 11:30 AM – 10:30 PM


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Reviews
I ordered half honey chicken with fried rice and half sweet & sour pork with fried rice. Half honey chicken was definitely tasted. I highly recommend this. Huge portion of chicken. The taste of Fried rice was not too strong if you would like to mixed it with the honey chicken and sweet sour pork like what I did. Honestly I don’t really like their half sweet and sour pork cause it is too sour for me but the pork was tender. If you like sour food you can try this one.
We ordered 2 soups and 2 fried noodles. Our family favourite food is noodles. All food are too salty no one can eat. We just throw in the bin. Sorry to write this feedback. Hopefully, you can improve for the future for all customers.
Ordered on your online app waited 2 hrs so called to see were order is , was told order was cooked an hour ago and was sitting waiting for delivery driver another hour passed I call back to asked for refund food had now sat another hour then had a call from manager/ owner to apologise still no food or refund . Manager assured me they would cook fresh food and deliver to me another hour had passed and still no food or refund . At 9pm food finally arrived and was reheated such poor service and food had been sitting for 3 hours and you still sent it out so I tossed it in the bin. Businesses should be held accountable for their actions . Don't take advantage of good paying customers especially customers who are loyal. Will never buy food from you again and will still be in for a refund so discussed in you service
Beautifully cooked. Fresh and authentic. Fast service tooFood: 5/5
Avoid this place at all cost !!! My "tonkatsu ramen" was chicken schnitzel with half cooked angel hair pasta, raw broccoli and disgusting 2 min noodle soup broth. I ordered dine in and food came out in plastic bowls and plastic cutlery. Food was disgusting and I will not be back Avoid this place at all cost !!! I told the manager that the food was terrible and he had nothing to say.
I love getting my lunch fron there as it is very quick. And all the food is great.Food: 5/5
They didn't listen when I ordered completely got my order wrong. The place looks dirty and run-down.
I can't fault this business everything went great. No waiting close parking and unbelievable food. I recommend giving it a go. Only negative thing is they don't deliver. 10_10 Parking: Parking was perfect straight in front of the restaurant. As a disabled person I found it very easy to park close and enter. The food was ready and was unbelievable. I definitely will recommend this place and I'll definitely going back.
Customer service was polite and professional. Recently ordered the Mongolian beef, some satay skewers and pork buns. All three where delicious. The satay skewers were surprisingly spicy too which was nice. will definitely order again. Thanks!
Came to the shop for dinner,no one here! Closed at 4pm.dissapointing!
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