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Reviews, get directions and contact details for Westpac Branch/ATM

Address: Cnr Jessica Blvd & Nicklin Way, Buddina QLD 4575, Australia
Phone: (07) 5458 4188
State: Queensland
Zip Code: 4575


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
First experience with westpac. Went into branch to set up account. Young girl helped us but was very unsure on what she was doing and when she grabbed someone for help, spoke very disrespectfully towards her colleague who was just trying to help. Then once she had finished with us we left and got home only to find out she didn’t set up our account properly so have to go back in.nNo hate, just might be good to give some extra coaching on customer service etiquette and how to treat your colleagues.
Attended westpac kawana and was served by Emma. Delightful young lady and was extremely helpful with sorting out a problem with my ATM card and with setting up an offset account. Recently left NAB due to multiple stuff ups and moved to westpac. Everyone I have dealt with so far have been extremely helpful, polite and a pleasure to deal with. Emma is a very nice young lady and a credit to your organisation.
I went for open new bank account!nEmma was really kind & gave me fantastic service which i never had before… unfortunately for 5 years with WestpacnIt was very impressed…nMy mom who doesn’t speak English she was happy to see her smile & made her comfortable…nThank you very muchnYou made my day
worst customer service I have ever experienced with a bank. have been in there three times to have a restriction removed on my account which would allow me to receive help via the apps chat and call centre. three times I went to the branch and still not fixed as I found out right now trying to get help through the app once again! So over it i'm changing banks! what a disgrace for Westpac
Best service ever didn’t get the young ladies name but she went way above what we expect to help set up our travel cards so much appreciated
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