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Wallace Bishop - Westfield Carindale

  1. Carindale
  2. Eagle Farm Jewelry Store

Reviews, get directions and contact details for Wallace Bishop - Westfield Carindale

Wallace Bishop - Westfield Carindale
"Wallace Bishop Carindale has one of the biggest ranges of Swiss Watches in Westfield Carindale, with over 1,000 products in store - including world famous branded watches.Whether you are looking for rose gold earrings, a diamond bracelet or a 9ct gold necklace, we have a range of beautiful jewellery that suits your occasion.Wallace Bishop has the largest repair and restoration workshop of its kind in the Southern Hemisphere. Our skilled jewellers can assist with watch cleaning, ring resizing, reclawing, polishing and custom ring services. We can bring your dream to reality or bring your old favourite back to life.Located on Ground Level, next to Sienna cafe."
Address: Westfield Carindale, shop 2/1151 Creek Rd, Carindale QLD 4152, Australia
Phone: (07) 3917 6000
State: Queensland
City: Carindale
Zip Code: 4152


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Absolute rubbish service. Took my watch in to get a new battery and polish, received it back with gouges in thr face and scratches allover it
7 years ago (20-04-2018)
I visited the store during a busy time and was treated by friendly staff who were able to attend to my urgent enquiry in the brief time I had and I was able to leave with exactly what I was after!
7 years ago (01-02-2018)
Fantastic Service. Normally one feels a little intimidated coming into a jewellery store, but the team here could not be anymore welcoming!
7 years ago (20-02-2018)
Oh my, avoid like the plague. I had my watch in with them for over a month, as it took 3 trips and 3 separate staff members before they could clearly explain their quote, which looked like I was going to be charged the basic service components, twice, should I book the more complete service. Anyway, I finally got a clear description and paid for the basic service over 3 weeks ago. I got a message saying that due date for return to me was 1 week ago, but when I followed up a week ago, they said they were still waiting for the seal kit from Sydney. I followed 2 days later, they still didn't know when, but would call the workshop and get an updated and call me back. They didn't call me back. I went in that day and the staff member in question denied that she told me clearly that she would find out and call me back. I did this again yesterday, and was told they'd call me back. Nothing heard this morning so I called, they were still talking about an unknown date days away, so I asked for my Tag Heuer to be returned to me and the charges refunded as the work was not done. They said that would take a day. I offered to drive to their workshop and pick it up, as I had had enough of their incompetence and broken promises. I picked up the watch, and then attended the shop this evening to present the credit card to ensure the refund was finalised. less than an hour after the refund, I received a text saying that my watch (which was now in my possession), would be completed its service and ready for pickup in 2 days. Yet another illustration that they don't know what they are doing. I was please to hear that LVMH had taken away Wallace Bishop's dealership of Tag Heuer. In about a week, I was able to get a new pair of Tag Heuer glasses made by bupa optical, who displayed all the service attributes befitting of a premium brand like Tag Heuer.
7 years ago (23-06-2017)
Selling cheap knock offs as pandora and when confronted they would not refund. Poor customer service !!
8 years ago (20-01-2017)
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