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Waipapa Auto Repairs

  1. Waipapa
  2. Kerikeri Car Repair

Reviews, get directions and contact details for Waipapa Auto Repairs

Waipapa Auto Repairs
Address: Off State Highway 10, RD 2, Kerikeri) Skippers Lane, Waipapa 0246, New Zealand
Phone: 09-407 6858
State: Northland
City: Waipapa
Zip Code: 0246


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The mechanic is good, and knows his job.....BUT the office lady is killing this business!!! Over charging and dominating attitude to customers! Will not be back while she is there!Service: Oil change
I phoned to book in a car for a basic service. When I arrived I asked the office girl for the cost. She enquired and on return said $500 plus as it was an SUV. I was shocked at that quote and said 'no thanks'. I went directly to another company across the road where they discussed the various options and prices. And, the cost was $250.
I have used Waipapa auto repairs workshop on at least 3 different occasions, for WOF remedial work, rear wheel bearings and diff seal and bearing. And they provided a high quality of workmanship with these jobs at moderate cost. Today was meant to be a general service and a diagnosis of ABS check light on the dash, but alas it was not meant to be! I ended up leaving a couple of hours after drop off without the service. A word to the wise, this workshop does not appreciate time pressure and prefer if the vehicle is left with them for the entire day. I live an hour out of town and this is my only vehicle so am unable to be without a vehicle and just hanging around for up to 8 hours, and I don't have anyone available in the middle of the week to drive me about for the entire day either, do you? If your vehicle requires a part like an air filter, they do not arrive until late morning and the work is unlikely to start until then, even if you have dropped the vehicle off at 8am as advised when the appointment was made. If you require use of a courtesy car during the wait you MUST book in advance, I was told by the receptionist when I made the booking a week ago that courtesy cars were available, but was unfortunately not informed about the NEED to book for one at the same time as booking the service. I called the day before the service and asked for a ballpark estimate of the cost of the service as well as what exactly the service entails, and in hindsight should have asked them to order the air filter in advance and find out more about the courtesy car system at the same time, I still would have probably been too late for one though. I'm not totally sure, but got the impression that they don't want me back as a customer which is disappointing as ive spent $3000+ dollars with them in the past few years. When I was given my vehicle back 2 hours after drop off without any work done and zero possibility of a courtesy car, I was advised to take my ABS check light to an auto electrician, so am confused as to whether they don't do this kind of diagnoses, or if it was a hint to go away somewhere else. So in summary great service if you live close by or have another vehicle or an entire day to waste. I would also be very specific about what you need and ask many questions, well in advance so there is no confusion and the parts you want are available on hand.Services: Oil change
Friendly service by guys that know what they are doing.
Great service. Shy workers but great to deal with and excellent price. I trust them not to add to the job...as can happen in NorthlandServices: Brake service & repair
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