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VicRoads - Bendigo Customer Service Centre

  1. East Bendigo
  2. Bendigo Local Government Office

Reviews, get directions and contact details for VicRoads - Bendigo Customer Service Centre

VicRoads - Bendigo Customer Service Centre
Address: 61/53 Lansell St, East Bendigo VIC 3550, Australia
Phone: 13 11 71
State: Victoria
City: East Bendigo
Zip Code: 3550


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Unbelievably bad bad service from Bendigo East TIC. Booked in for trailer inspection to change from NSW to Vic registration Appt no: 187-261-03-0.nI’m from NSW staying at Dunolly and not familiar with the area and after car navigation took me all over Bendigo city during peak hour traffic/school zones and driving into and having to reverse car and trailer out of the wrong car park, I was 13 minutes late for my appt.nPlace was empty except for 1 other person but despite my constant apologies and explaining why I was late, the lady at the counter told me I would have to rebook for another day as they were to busy. I explained I was from interstate and she went to speak to someone out the back, returned and said to her colleague next to her at the counter that she was told to complete my transaction and then remarked “there goes my break”.nA few minutes into processing my paperwork, she stopped and asked me how long I was staying in Vic for and after advising her a week or so, she told me she didn’t have time to complete my paperwork and inspect my trailer and I would have to come back in 10 days @1325 on 14 Mar .nNow, I am a TPI Veteran who served this country for well over 22yrs with numerous overseas deployments to some of the worst places on earth.nI have anger issues and suffer from severe anxiety and PTSD. Yes, I was slightly late but for Christ’s sake, a little understanding wouldn’t go astray here for a person from interstate who got lost rushing to get there on time.nI assure you it took everything I had to remain calm and not explode at the treatment I was receiving.nSince yesterday, I have gotten angrier and angrier about how I was turned away and now have to go through this whole process again in 10 days time and I have lodged a formal complaint about this matter to Vic Roads and will lodge a further complaint to the relevant Minister if I don’t receive an adequate and prompt response to my complaint from Vic Roads.nBendigo East TIC…you guys suck!
Probably the best VicRoads I have experienced in terms of customer service, organisation and wait times. I had Dion register my recently purchased vehicle, we encountered a problem but he and other staff were very helpful and understanding of what was happening. With their help, we solved the issue and I got the car registered. I feel like at another VicRoads I may of been sent away. Thanks again Dion.
Easy to deal with and very friendly. Great experience ! Bit confusing about the split location but I was in the correct place so it was fine.
I come all the way from melb & few min late for appointment & have very genuine reason but they denied to take me in.nATLEAST TRY TO UNDERSTAND GUYS …..someone can be in problem.nWorst vic roads service ever
Excellent and Fast Service. Staff are very helpfull and friendly. Thanks!
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