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Reviews, get directions and contact details for Vetlife

Vetlife
Address: 2 Pratt St, Waikouaiti 9510, New Zealand
Phone: 03-465 7613
State: Otago
City: Waikouaiti
Zip Code: 9510


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
They love animals here and are down to earth and friendly. Hayley is an amazing vet and has been supportive and understanding during our pets lives. I highly recommend these empathic folks.
Our five-month-old female kitten 4.34 kg was taken for a routine de-sex procedure today, alongside other Cat rescue adoptees. When I came to pick her up from the Cat rescue, I found our kitten unresponsive at the office desk in the crate. Reading statistics - this happens in 5 out of 10,000 cases.nOur kitten was vaccinated, healthy and perfectly playful. Being in utter shock, I took her body home for kids to say goodbye. Upon arrival home I examined the cat and took few photos. Her wound was bleeding and stitches were not even covered.nI texted Cat rescue saying I am in utter shock, they passed my number onto the vet, asking what is the best time for the vet clinic to call me. I said “15 mins” at 15:45, as I was still in tears.nThe Cat rescue person texted saying the vet probably went home.nI wish there was a nicer way to do this, but this behaviour is utterly despicable.
Awesome team, compassionate and professional. They were able to see us on short notice even though they were fully booked. Our pet lamb had been banded improperly by the farmer cryptorchid and while trying to place another band the situation became an emergency. They were so calm and focused that we knew he was in good hands even when things got scary. They really understood how much he means to us, and treated him like the family member that he is. Thank you so much for getting Wally through today.nnUpdate: Despite unexpected/emergency nature of the surgery, and the mess they were dealing with, they did such an awesome job that our guy healed up perfectly. Unfortunately since we'd only given him his first dose of 5 in 1 next dose due in a week he contracted tetanus not their fault at all, they provided us vaccine before we adopted him and we vaccinated the day we brought him home. The first dose is probably the reason he survive the night. We showed up unannounced before opening yesterday and were immediately taken in, then once tetanus looked likely we were directed to vetlife Oamaru where he could receive the care that he needed. Oamaru was expecting us, had his files, and was able to act quickly because Waikouaiti communicated so well with them.nnYou gave Wally the best shot he could have had, showed him and us compassion twice when we showed up in crisis, and enabled our sweet boy to have the gentle end he deserved. Thank you.
The vet has been fantastic looking after Frankie. No hassle to get appointments. Frankie loves puppy school and Wendy has been amazing
Two weeks ago my cat Albie passed away, he was found under someone’s house and taken to Waikouaiti vets for the owner to say goodbye. VetLife have been so incredible about the situation. They held Albie there for several days until he could be picked up for cremation. I was also able to get a print of his paw and a lock of his hair. Without them, I would have nothing left of my Albie. I can’t say thank you enough!
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