Velocity Expresso and Bar

Reviews, get directions and contact details for Velocity Expresso and Bar

Address: 11 The Circuit , Brisbane Airport 4008, QLD, AU

Phone: (07) 3860 4013

State: QLD

City: Brisbane Airport

Zip Code: 4008

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

related searches: Velocity brisbane airport, Brisbane airport arrivals

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Reviews

Unfortunately, ham and cheese croissant was overheated and burned, becoming a completely flat peice of crusty stuff. I'm sure it's not the way it should be.  Looks like it is a prerequisite for cafe in the airport terminal to be terrible.

I came over to get a coffee this morning and I'm feeling so sorry now If I get the girl who made my coffee in trouble. I really like to have sugar in my coffee and the lady on till said it's self-serve for the sugar so I came over and asked the Asian girl to put 1 sugar in my Cappuchino. She really friendly and nice, and she did it for me. After that, a man who is order 2 big coffee complained because he been told to do his own sugars but Zen, the girl making coffee did put the sugar for me, but she didn't know he asked for that before and she said sorry to him but he and his wife were really rude. They told her they will call a manager to complain her. And it's make me feel so bad now if she getting a trouble. She was really nice, and her coffee was amazing. It's not fair if she get a trouble just because she didn't put sugar in the coffee for someone. I'm giving her 5 stars and will be back next time because of her great service. Please noted if you have any complain from that couple, they were really rude to her even she said sorry.

Recieved some amazing service from the younger male worker Luke in front of the Velocity cafe yesterday. Myself and my wife are slightly older and were sitting down while waiting for our coffee and food as the cafe was very busy in the morning and standing for long periods can cause some pain. He was waiting for what we think would be his coffee when our food and coffee were called, he quickly let us know that he would bring it over for us and if we needed anything else and there was no need to get up. We asked for his name so we could let the team know how much we appreciated his help. Have seen some of the comments about this shop, and they couldnt be more wrong. the food, the coffee , and the service was fantastic. Made us have hope that quality customer service is still around. Good work luke.

I must compliment the beautiful ladies at Velocity.  I'm a staff member at the airport, and everyday I see them getting "smashed" from the beginning of their shift to the end. I see them first hand, almost on a  daily basis and admire their energy and dedication.  I have always found them to be cheerful and welcoming, not only to me but everyone who approaches for service.  What a team!  Today, with the numerous disruptions, Amie, Tish, Zen and Sarah had their work cut out for them handling the swelling number of disrupted passengers. They were up to to the task and did it cheerfully and with absolute professionalism. These ladies, and also the other staff not on shift today are an absolute credit to themselves and their company.  Well done ladies, thanks for getting me on my way with your positive energy.

I’m very picky when it comes to my coffee. But I was served by a lovely woman named Kayla yesterday. She was polite, patient and not one comment about my order. Would definitely come back for great service.

Flew into Brisbane yesterday and grabbed a coffee here, young British guy served me, absolutely fab service and a lovely smooth coffee, not burnt like most Merlo. Had a lovely chat with him! If I fly from here again I will be back!

Wanted to buy a Macaron but they said I had to get a coffee with it in a deal. Paid $9 for a tiny coffee and a stale macaron that was terrible. Ended up taking the Macaron back so I could get a refund but they said they don't do refunds! Then I asked for a small coffee instead and the lady said it would be fine but the Batista, Alex, told her off in front of me. He then made my coffee and put it on the bench and said nothing after I said thank you and had an overall rude attitude. Then he snatched my rubbish that I put down to put a lid on my coffee and stormed off. Terrible, definitely not impressed.

Visited the velocity cafe this morning for a coffee before my flight and was served promptly by felicity. Airport was pretty busy but i still recieved my coffee and food quickly. Coffee was great and customer service was excellent. Would reccommend to anyone flying out or in to visit here.

Couple weeks prior to christmas hubby and I experienced the worse food, coffee and service ever. Advertised with crispy bacon. It was pre-cooked sitting in chiller cabinet, then microwaved. Arrived stone cold with rubbery bacon and egg. Bread old and dry. It was not fit for human consumption. Asked for skinny flat white, I always emphasise the skinny and the hot these days.  I watched the coffee guy make the coffee. I didn't think he was making mine because I saw him put in full cream milk. I had to ask twice before he owned up to not using skinny, then had the audacity to stay I did not order it, he would not know when he did not take the order. I reiterated that I was pretty clear. He was quite rude in attitude however I was shocked when I saw him use the same coffee bean, no fresh ones. I decided not to say anything. Yes coffee tasted like dishwater, had to throw it, out along with the food. The prices were exorbitant as well. Do not waste your money.

Coffee and Gin and Tonic Great drink combo for couples Found staff both excellent  and ordinary- not sure which has adopted the company culture

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Reviews, get directions and contact details for Velocity Expresso and Bar

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