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Universal Plumbing Plus

  1. Auckland
  2. Mt. Roskill General Contractor

Reviews, get directions and contact details for Universal Plumbing Plus

Universal Plumbing Plus
Address: 25 Morningside Dr, Mount Albert, Auckland 1025, New Zealand
Phone: 09-846 2645
State: Auckland
City: Auckland
Zip Code: 1025


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Reviews
I ordered a channel drain from their website. Within two days, it was available for pikcup. However, I realized that I have ordered the wrong size. In the store, I told the person that I would like to exchange it into a different one. The person said, no problem, they will keep the channel drain at the store to sell, order a new one for me, and refund me the difference. One week passed by, I didn't hear anything from them. I chased up the contact person from the website, and she told me that the store didn't do anything about my order...To proceed, she had to charge me 15% restocking fee for the wrong item and she can order a new one for me. I said, no bother. They basically got 15%, which was $72 from me, for doing nothing. THANKS A LOT!
Sandy was awesome. But delivery of the products I ordered from their trade show was so slow. Only after I followed up after a few weeks did the stuff got delivered. I even had to pick up an item from their East Tamaki branch, 40 minutes out of my way.
The best Plumbing Service in Auckland. Not only they have all you need but they also know what to do with it. Polite Precise Plus Plus Plus
Have ordered a couple of times from this company and seem to have a good system working. Good communication and easy pick up options. Great range too.
As a plumber and gas fitter I deal with Universals on a regular basis. Any problems that I may have with a product they replace, or organise to get it fixed straight away, no questions asked it has only happened once in my 14 years dealing with them. There prices are very competitive with other plumbing suppliers. So much so that they supplied all the fittings and fixtures for my own bathroom! I recommend these guys to all my customers because I know they will be helped out by knowledgeable staff and great customer service.
when we were doing major renovations, I met David at an outlet sale for one of Universal Plumbing Plus suppliers. He was extremely helpful and offered very competitive prices. I dealt with them over a period of a year and won't hesitate to do so again. Also gave great advice about different shower drain options. I refer all our friends who are doing renovations to them.
Spent thousands on my bathroomware/tapware from them. Wanted to return a product bought from their bathroomware sale for an exchange. Staff Sandy had to ask their lady boss Karen but refused despite product was still in its original unopened packaging. Anyhow, I was told by their delivery manJohn that they would allow for an exchange as there are always people having the same problem but it turned out that it was not the case for me this time. Why others were allowed but me? UPDATE: The shower lining was not right for my bathroom. Because of my initial experience, my project manager rang on my behalf to request one with the right size and this time they agreed! A glass panel was returned at the same time as well and was told I will be contacted for credit refund. It's been 2 weeks now and I haven't heard anything back from them and I think I never will. Obviously they just do not care when having to deal directly with me for some reason after thinking about the first unsuccessful exchange, the successful shower lining exchange and the glass panel. If you wish to receive fair treatment and good equivalent level of customer service before, during and after purchasing, please go elsewhere!!!
I went to the bathroom kitchen sale show at ASB showground today 25 Sep 2016. There were two staffs, one women and one men. Everything went smoothly and I decided to buy a set of kitchen mixer, the women gave me the product and told me to bring it to the entrance for payment, so I was about to leave and heading to the entrance to make a payment but was then holed by the old kiwi men and been told that I can't take the product and leave their booth unless I made the payment at the entrance and bring the invoice back to him... while other KIWI and White purchasers just took the products with them and paid at the entrance Obviously it's quite racial and really wasted my time... so shame on you.
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Universal Plumbing Plus map

Directions to Universal Plumbing Plus with public transportation

Morningside Drive/Leslie Ave 60 meters
22N
22R
Morningside Train Station 280 meters
Western
New North Rd/Morningside Station 310 meters
20
209
RBW
New North Rd/Rocky Nook Ave 340 meters
20
209
New North Rd/Morningside Drive 460 meters
20
209
22N
22R

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