Unichem Lambton Quay Pharmacy

Reviews, get directions and contact details for Unichem Lambton Quay Pharmacy

Address: 82 Lambton Quay, Wellington, 6011, New Zealand

Phone: 04-472 0293

Website

State: Wellington

City: Wellington

Zip Code: 6011

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Just went there for a Covid booster had booked an appointment, was checked in super quickly and had a marginal wait after that - maybe 3, 4 minutes. The staff I dealt with were both very friendly and professional.

"Very attentive to the customer's needs"

Arrived at this pharmacy at 12.55 pm on Wed 8 March 2020 to collect a prescription faxed in the Monday before only to have the door shut in my face as they were "closing for 1/2 an hour for lunch" between 1 and 1.30pm! This is during the COVD19 pandemic and I am in a double at risk group - over 65 and have an underlying condition.  Furthermore, I did not have a visa card and had to pay with a $10 note which was grudgingly accepted followed by a lecture that I would have to have a card for any further transactions.  Is an "essential" service of this nature legally able to close between 9am and 5pm the hours currently advertised on their website during the pandemic? Has there been a change to The Pharmacy Act?  Hopefully, my comments will prompt a review of their customer service relationships.

Had my prescription faxed here, went to collect the next day and after a ten minute wait was told they had none in stock and couldn't fill it. Considering my number is on the prescription a phone call to tell me not to waste my time coming in to collect it would have been appreciated. The girl who served me was beyond vacant and didn't seem to think basic customer service was necessary. Asked for a phone call to let me know when it was back in stock and I could pick it up, I was told I'd be put on a list to call. Went in a week later to ask about my prescription and they'd had my pills in stock for two days! Not that I'd received a phone call. I'll be using a different pharmacy from now on.

Well appointed and clean Pharmacy, good product range, fast Dispensary, friendly helpful staff.

Today I visited this pharmacy with a simple request if they sold something or could order it in. A battery The shop assistant didn’t even bother to look at the picture of the thing I was looking for. My next stop was the supermarket who sold the exact battery I wanted. The lady was just plane lazy.

This is my local pharmacy and I've always had great experiences. The staff are always friendly and happy to help. There is a big selection of items and I have always been able to find what I am looking for.

Big pharmacy, quick scripts. 5th star if they brought their prescription pricing into the 21st century. Why charge an additional fee for faxed scripts? Surely it's easier to fill scripts in a low peak period without a customer waiting.

Friendly and helpful staff! Always willing to help, and went above and beyond during the lockdown period. Highly recommend this pharmacy!

Five stars solely for the amazing service provided by Caiti. Extremely knowledgeable and helpful in the area of eczema, with a friendly and compassionate persona. Highly recommended!

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Unichem Lambton Quay Pharmacy

Reviews, get directions and contact details for Unichem Lambton Quay Pharmacy

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