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Reviews, get directions and contact details for Lambton Square Pharmacy

Lambton Square Pharmacy
Address: 180 Lambton Quay, Wellington, 6011, New Zealand
Phone: 04-472 6356
State: Wellington
City: Wellington
Zip Code: 6011


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed


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Reviews
As said above - agree old man pharmacist unbelievably rude. My wife rang in advance to arrange a domestic airline pre flight Covid test for my 12 yr old daughter and wife. Explained she was severely vaccine injured on ph and am unable to wear a mask due to the diagnosed severe heart injury. Showed him the mask exemption as well on arrival. He announced to all staff and customers in store that they needed to stay away from us and demanded we did the Covid test outside the store in full view of shoppers walking by as he hid behind his door as he was afraid we had Covid. See photo evidence of this. Due to his behaviour I was worried he would interfere w our tests so stayed on-site to wait for results and he told every customer to leave and served them outside telling them we were highly contagious and it was too much of a risk to enter the store. We left with our Covid Free results appalled at his behaviour particularly to 2 young children my 7 year old was there encouraging all customers to discriminate against us. Recommend avoiding the terrible customer service here.
I've been going to this pharmacy for years - it's one of the few that I've found to put customer needs before product sales! The pharmacist knows his stuff and genuinely cares - there have been a number of times he's gone above and beyond for me and my family.
With my office close by, this pharmacy has been a ‘go to’ for me for a number of years. Obviously, it has it's busy times because it’s located in a mall with lots of passers-by but the pharmacists and staff always take the time to make sure you understand the best way to use the product you’re buying or the prescription you’re collecting. You leave feeling they care.
Daniel arrived in the Pharmacy at an extremely busy time when the Pharmacist was struggling to cope with a number of prescriptions. She had to keep her focus on this task. I am an experienced Senior Pharmacy Assistant and tried to help Daniel with his enquiry. I am sorry he did not have the opportunity to talk with the Pharmacist but I feel my suggestion that he should seek Doctors advice was valid and the right thing to do in the circumstances.
The staff here are lovely!! I bought something from their website, not realising that it was click and collect and i'm 8 hours away. Completely my fault, but the staff were so helpful and even said that they would courier it out to me! Exemplary kiwi business :
Old guy there has an attitude problem and is literally no help whatsoever. I came in asking for a skincare product with salicylic acid and only knew the chemical name of it. Now usually you'd expect a suggestion of products that contain that chemical, but no, this guy has the deductive ability of a rock, so he failed to provide suggestions of products which contain said chemical - he just kept saying 'that's a powder'. Like if someone came in there asking for Magnesium you would expect them to say "Magnesium supplements?" not Magnesium the raw chemical compound bahaha. Honestly he shouldn't be working in customer service.
Excellent customer service, very neat shop and knowledgeable and friendly staff. Pharmacist was very patient and helpful with regards to assisting my sick child’s needs. Highly recommend Lambton Square Pharmacy
Highly recommended this pharmacy. The staff are extremely friendly and the pharmacist knows his stuff, especially when it comes to children, very helpful and very thorough. I’ve been to this pharmacy for years, best pharmacy in Wellington!
For these times, this little safe haven of health and great service is a welcome relief. Fair prices and knowledgeable staff with reassuring advice. Thanks to the team for helping me sort out my concerns and scripts.
The lady with a black glass frame is the least friendly, even a bit rude, stuff you can imagine in a pharmacy. There are so many Unichem pharmacies around with very helpful people in. Boycotting this pharmacy forever.
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