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Reviews, get directions and contact details for UFS Dispensaries

UFS Dispensaries
Address: 717 Sturt St, Ballarat Central VIC 3350, Australia
Phone: (03) 5331 9811
State: Victoria
City: Ballarat Central
Zip Code: 3350


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Huge HUGE thank you to the lovely girl at the front checkout - Hayley! When I went into UFS today to pick up some pretty important medication, I unfortunately underestimated the price and I was a couple of dollars short. Hayley, without hesitation said she would cover the rest out of her own pocket and for me not to worry! I am so incredibly thankful for that selfless act of kindness, especially when she did not owe me that. Thank you Hayley, you don't know how much that meant!
All the staff are absolutely fantastic every time! But a Special mention goes to Bella who is so helpful and understanding with all my medications ! Can’t thank you enough BellaThe regular help you all give me is first class, Fantastic team at UFS sturt street! Thank you and appreciate all your support!nCheers Adam.
I went up to the counter and asked for some bonjela as my 10 month old is teething. The lady who I asked looked at me with disgust and used hand gestures as she said “yeah I’ll be with you in a minute” I went and walked around then went back. Customers moved from the counter so I stood there to wait to be helped. She then called up another person. Looks at me and says again in a rude tone “I’ll be with you in a minute!”nThen another lady actually come and helped me…nnI would have walked out if I wasn’t desperate to help my baby ‍
Absolutely disgusting service from the pharmacy, my wife was waiting there for over an hour for her script and had to go up and ask where it was and then turned around and grabbed the box and gave it to her. No sorry, no sympathy for someone going through something medically and needed this late at night. Just absolutely appalling service to someone in need. You have given her a traumatic experience and brought her to tears because of your lack of empathy.
Absolutely disgusted!!! Never will never ever set foot in this pharmacy again. This isn't my first incident. A month ago an arrogant pharmacist refused to give me my script. Telling me it wasn't generic and I had to pay a full price. She hadn't even looked at my medication chart. So everything she stated. Was infact wrong. She belittled me and didn't even give me my correct medication. Telling me to deal with it.nnThen today. I had found out that same pharmacist. Didn't send my script through correctly. So I have to wait a weekend and 2 days. To see my Dr for a new script. Which she somehow misplaced 5 yes, FIVE!!! repeat scripts. I was very lucky to have my regular pharmacist. Have an emergency pack. My medication is mood stabilisers. So you can imagine how this impacted my day at work. Without one night of my medication.nnI have made a formal complaint. And hope to never go into that pharmacist again. If I can help it. And will be letting my friends and family know. So they never have it happened to then.
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