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Reviews, get directions and contact details for TSB ATM

"At TSB we are here to help you make the most out of your money, so you can get more out of life. Whether you are looking for a new financial product or a smarter way to bank online, explore your options and see how we can help you today. Due to the current outbreak of COVID 19, we have had to make some temporary changes to our branch opening hours. Please click through to our website to ensure you are seeing the latest operational hours, and where closures might affect you."
Address: Airport Drive, New Plymouth Airport, New Plymouth 4373, New Zealand
Phone: 0800 872 226
State: Taranaki
City: New Plymouth
Zip Code: 4373



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Reviews
Great staff, very helpful, feels like a local bank nice and personal.
Bank somewhere else. The positive, the bank it is quiet compared with others. They gave me a credit card with 0 interest 18 month. After a few month they cancel the 0 and i had to pay interest. Today i had some money taken out of my account, some payments and i went to the bank. You cannot sort out this in the branch you have to call a number. I had the some problem with lloyds and they sorted in the branch. 30 minutes later sitting in my car still waiting for somebody to answer the phone.
Christine at TSB Plymouth was extremely helpful to me today, even though I do not bank with them. She went out of her way to explain issues with certain aspects of the banking system and made more than one phone call to sort out a problem which resulted in her client receiving funds in a timely manner. Thank you Christine - excellent service.
Staff very unhelpful after shutting other branches i now have to attend this one a dread going in always spoken down to. Asked personal questions in the queue with people around you able to listen unprofessional. Also I thought banks where there to pay money in to your account not this one so if you wanted to I wouldn't bother. I know its difficult with covid but with someone who has had to work all the way through it and to be spoken down to by staff I think its disgusting.
Well if you have taken a loan 2 years ago, the APR was 29%.... today its 2.4% or something similar. In these days of a virus, money is off course important so TSB offer a payment holiday, catch is you get charged an extra months payment on top of your loan.. In a word, appalling.
Happy to help you with any questions
Exceptional customer service from extremely friendly, welcoming, polite, relaxed staff with no air’s and graces just concern. Fantastic branch
The telephone service is appalling, how many hours do I have to wait for a reply after TSB tell me to contact them.....why don't you clowns phone me if you need to speak to me????
Disgusting service from the security. My husband went to get change for my business today and the security refused to let him in and wouldn't give him change. So now how do I get change for my business
Very helpful staff nothing to much trouble.
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