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Westpac

  1. New Plymouth
  2. Taranaki Atm
  3. New Plymouth Atm

Reviews, get directions and contact details for Westpac

Address: 6 Vickers Rd, Waiwhakaiho, New Plymouth 4312, New Zealand
State: Taranaki
City: New Plymouth
Zip Code: 4312


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Reviews
I dropped by yesterday to handle something at the counter. Staff were super helpful, both to me, and other customers. Minimal waiting in line.
Very hard to get things done fast. Eg only ever 2 staff on at counters and they need to be more online friendly. It seems for the smallest of things you are forced to go into a branch and when u live 25min drive away and have work kids etc it's a real hassle. I'd like to say nice staff tho.
As useful as a chocolate tea pot. It’s the common phone number that only ever gets me in touch with a heavily accented telephonist and I am only ever able to understand half of what they say and even then they completely contradicted the local branch about the need to sign a particular document. I had to use a broker to phone up the closest branch as a go between but that did not even work as eventually nobody contacted me to get the document signed before the deadline. They clearly don't care about deadlines and they clearly don't care about customers being unable to understand WP representatives over the phone.
Awesome to be able to deposit cash thru atm straight into your account. No fuss, secure, monitored, happy banking it is. Top job....
Phoned 4 times in the same day and not once was the phone answered. Appears to have poor phone service. Would probably recommend going into the branch if you need to talk to someone.
I went to the branch 3 times in as many days. The personnel are friendly, knowledgeable and very helpful. New Plymouth is fortunate to have a bank this exceptional.
very slow with customer service, couldn't withdraw all cash from my account as they didn't have enough money at the bank lol
Poor business banking team, hard to get in contact with anyone since their last restructure.
Very nice staff will help you if you got problem with your banking.
Just like most of the other reviews. It is impossible to get hold of someone over the phone. Unsatisfactory
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