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Trucare Drycleaners

  1. Niddrie
  2. Keilor Laundry

Reviews, get directions and contact details for Trucare Drycleaners

Trucare Drycleaners
Address: 394 Keilor Rd, Niddrie VIC 3042, Australia
Phone: (03) 9374 1892
State: Victoria
City: Niddrie
Zip Code: 3042


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Damaged a 7 week old suit. Placed the blame back on the manufacturer. It’s been 2.5 yrs since I have been providing you service. Thank you I have now found a better quality dry cleaner.
7 years ago (04-03-2018)
My wife put a light coloured linen jacket in for cleaning on short notice. Staff were more than happy to take the money promising it would be returned the following day. It was returned but was heavily bleached on one side and on the back. When we returned to the store the person on the desk was clueless and called the manager/owner who rude and blamed my wife for her wanting the jacket on short notice. He then lied saying he told her it risked damage being cleaned so quickly. He wasn't even there when she dropped it off! 2 more times we had to go back and as a result I now have a jacket a completely different colour from the original as it had to be bleached completely to remove the patchiness. When I finally returned to pick it up the staff looked entirely uninterested and unwelcoming. First and only time I will use this service.
8 years ago (25-09-2017)
Decent dycleaners dating back to 3 years ago, but in recent times, they've dropped astronomically with their core service. The front desk staff are just there as 'bodies' and have zero knowledge of clothing/fabric care and obviously their lack of this knowledge does not translate to the guys in the back operating the equipment and carrying out the process. This led to 3 of my brand new, tailored shirts being ruined as they mixed it with a garment that shed its yarns into the shirts, permanently discoloring them. I offered them a second chance with my suit and winter coats after highlighting this issue and the result - my blazer came back with the canvas bubbled, winter coats pressed poorly. Important to let customers know this, hence the review - not the same business it once was. will not use them again.
8 years ago (27-07-2017)
Brought my wool doona and mattress protector for dry cleaning. When I picked it up, the mattress protector was damped and the wool doona was clumpy and hard with a big black stain in the middle which wasn’t there prior to dry cleaning. Went back there and they dry cleaned both items again. They managed to remove the stain but the wool is still clumpy and hard. Again, they drycleaned for the 3rd time and now the doona is even more clumpy and hard. The manager Nick was rude and did not offer any solution. It’s all good when they didn’t ruin your products but when they does, no accountability or responsibility is taken. I will file an application to VCAT to request for compensation and refund of the dry cleaning cost.
8 years ago (05-10-2017)
They did a fantastic job on my (very large) silk curtains. Reasonably priced and done in a day. Am very happy.
8 years ago (14-06-2017)
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