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Reviews, get directions and contact details for Townsville Pools & Spas

Address: 107 Ingham Rd, West End QLD 4810, Australia
Phone: (07) 4721 1245
State: Queensland
City: West End
Zip Code: 4810


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Worst customer service and support ever. Good at over charging and up sales. Brought a zodiac e pump was ensure ideal for running a spa after the technician smoked 1 pump and 2 controllers it ran. The spa heater then would not work. Raised the issue and only wanted to sell a new heater with no diagnosis. Brought a small cheap eBay pump and spa functions correctly. Still 0 support and a lot of money wasted very disappointed.
9 years ago (18-06-2016)
Fantastic service. The job was complex, made all the more so by a power outage at the time. Job was professionally done and left clean.
9 years ago (07-06-2016)
We struggled with a green pool most of summer. When we took the sample to Gary, he had the pool blue again within 24 hours, and sparkling clean within 3 days. They know their stuff.
10 years ago (03-03-2016)
We first went to Twin City Pool Supplies because they were open on Sunday. We keep going back there because all of the staff are very friendly, helpful and know what they are talking about. Great service and advice every visit.
12 years ago (30-12-2013)
Received terrible customer service from this company. Did not keep appt, return call and then when I rang to complain there was no apology just a rude and abrupt person. Not sure how people like this keep there doors open !
10 years ago (10-12-2015)
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