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The Olsen

  2. South Yarra Lodging
  3. St. Kilda East Lodging

Reviews, get directions and contact details for The Olsen

The Olsen

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Story

Lyrical and poetic painter John Olsen is the inspiration for The Olsen.

Regarded as Australia’s greatest living painter, Dr John Olsen is best known for his lively paintings, in particular his work depicting central Australia and Lake Eyre. He is a master at water colours and etchings of all things great and small.

Address: 637-641 Chapel St, South Yarra VIC 3141, Australia
Phone: (03) 9040 1222
ua.moc.sletohseirestra@ofni
State: Victoria
Zip Code: 3141


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Reviews
From the moment I arrived the team were very helpful. I wasn't able to get into my room straight away as I was to early, but they were very accommodating, giving me a private space to work whilst I waited. The rooms were clean and well presented, and the amenities provided were of great quality. The location was perfect for me, with shops, restaurants, everything nearby. I would recommend staying here, and if I was back in Melbourne, would stay here again.
I booked a Deluxe Studio suite. On the QANTAS website it says it comes with a bath- there wasn't one. There was a single seat lounge chair and, not the two-seater as in the pictures. The bathroom basin had a large chunk out of it. There was more, but I think the place is ready for a refurb. This isn't the first room that we have stayed in there over the last couple of months that looks tired.nI like staying the Art series hotels, but I'm not certain the additional money for the Olsen is worth it anymore.
The overall experience was disappointing from start to finish. Upon arrival, the staff appeared unkempt and lacked basic professionalism or courtesy, making the check-in process feel purely transactional rather than welcoming. There was no warmth, hospitality, or effort to make guests feel valued.nnThis was particularly frustrating given my previous interactions with the property, which had already left me unimpressed. Unfortunately, the in-person experience only reinforced my concerns.nnThe room itself was in need of maintenance and refurbishment. The shower had an overwhelming, unpleasant stench, making it uncomfortable to use. Additionally, the basin was visibly peeling, adding to the overall sense of disrepair.nnConsidering the nightly rate for the F1 weekend exceeded $750, the level of service and quality fell far below expectations. At this price point, guests should expect a well-maintained room, professional staff, and a seamless, enjoyable stay. Instead, the experience felt like a complete letdown, failing to justify the premium pricing.
Stayed here for a few nights while visiting Melbourne. It’s definitely a great hotel, within walking distance of the city central. The rooms were comfortable and clean, and the hotel including a pool and gym as well as parking, for a small fee.nI will say however, the design of the room, or at least the one we stayed in was a bit flawed. The bathroom was not separated by a door or wall but rather an opaque window pane, which made it rather uncomfortable to use while other people were in the room. Basically you had no privacy while using the toilet or shower. While this isn’t that much of an issue if travelling with children or with your partner, it’s not very comfortable for other situations. The bathroom lights were also connected to the main room, so if you switched one on or off you were also doing the same to the other.nI did also notice that some of the facilities advertised, such as the spa/jacuzzi, were only available to use if you stayed in the penthouse. False advertising. I also spent a significant amount of time trying to find a website that contained basic information about the hotel or even a contact phone number to reception, but could not find it.nDespite that, still an overall positive experience. Thank you for having us:
This was amazing... we had a small problem when we first arrived, and they went above and beyond to care for us because of it. The service was unmatched...I would strongly recommend them to anyone looking for a well priced, convenient and enjoyable experience. I'll definitely go back if I need to in the future.
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