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Reviews, get directions and contact details for The Olsen

The Olsen

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Story

Lyrical and poetic painter John Olsen is the inspiration for The Olsen.

Regarded as Australia’s greatest living painter, Dr John Olsen is best known for his lively paintings, in particular his work depicting central Australia and Lake Eyre. He is a master at water colours and etchings of all things great and small.

Address: 637-641 Chapel St, South Yarra VIC 3141, Australia
Phone: (03) 9040 1222
ua.moc.sletohseirestra@ofni
State: Victoria
Zip Code: 3141



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Reviews
We recently stayed at The Olsen Hotel and were very very impressed by the amazing service. From the moment we checked in, the staff went above and beyond to ensure our comfort and satisfaction. Every request was met with a smile, and the attention to detail was impeccable. The room was pristine, the amenities top-notch, and the staff truly made us feel like a valued guest. All their staff our amazing and to name a few, Raghu, Julian and Jess. We highly recommend this hotel to anyone looking for an exceptional experience. Thanks Guys, looking forward to our stay here again.
Great hotels anticipate guest requests.nGood hotels remember guest requests.nBad hotels only fulfill guest requests.nThe Olsen struggles even with the last category. The service is sloppy, forgetful and slow. Different employees seem to have been given different guidebooks with different sets of rules to follow.nOn the upside, the location is great, the rooms nice and quiet and the breakfast very tasty, if slow.
A beautifully appointed room. Clean and spacious. My only gripe was the aircon only went as low as 19c - my ideal sleeping temp is 17c and below. I also found the bed a tad too soft for me. These are small details and probably won't impact on the average guest, so don't let this put you off what is a lovely hotel.
We got a suite type room with a wall between 2 big beds so was great to share with a friend. Pool was lovely, cool looking out at the street while having a swim. Very clean with kitchenette. Overall decor was a bit tired, bit based on price it was great value and would stay again.
It's definitely not a 5-star hotel - more like a 3.5-star. In every way it fees like a basic Accor hotel. The location is good if you need or want to be in South Yarra. It's close to the train and there are many good restaurant and cafe choices within walking distance. The hotel front desk is understaffed so you'll probably have to manage your own luggage and wait around for someone to check you in. The housekeeping is very inconsistent - amenities often not replaced. I'm curious to know if this is because the hotel lacks process or whether it's being stingy. I wouldn't stay in this hotel again and probably wouldn't book the hotel brand again either.
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