The Local Doctor

Reviews, get directions and contact details for The Local Doctor

About

CHEAPEST FLU SHOT IN TOWN $10!
The Local Doctor is a caring, friendly and thorough Medical Clinic, conveniently located next to Coles in Diamond Creek.

Story

The Local Doctor is a Medical Clinic filled with passionate and caring staff. Our friendly caring and thorough team include:
Dr Shea Wilcox
Dr Chris Irwin
Dr Elena Nefedova
Dr Anne Connell
Dr Mos Khalafalla
Dr Eddie Hinch

Nurse Caitlyn and Zainab

Receptionists Ute, Kate, Em, Brittany, and Stef.

Prac Management Rebecca Pratt.

Address: 67 Main Hurstbridge Rd, Diamond Creek VIC 3089, Australia

Phone: (03) 8373 4646

Website

ua.moc.rotcodlacoleht@maet

State: Victoria

City: Diamond Creek

Zip Code: 3089

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 1:00 PM

Update Info

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Reviews

Best doctors ever!!! Highly recommend them so friendly and make you feel so welcome. Its so nice to have a doctor practice where you feel so comfortable

 7 years ago (26-02-2018)

Amazing doctors. Good service. Didn't have to wait long.

 7 years ago (02-12-2017)

I took my mother to see Dr Kyle last week.  He was very approachable, friendly and efficient.  He was attentive to my mother and ensured my mother understood the outcome of the visit.  I would definitely book in with Dr Kyle again!

 7 years ago (01-09-2017)

Doctors and the nurses are very friendly, patient, and professional. However because of the receptionists and the billing system I don't think I would come back.

I burnt myself by a cup of hot tea, first treatment the doctor explained to me it was not bulk billed and have to pay the dressing which I can understand because that silver Anticoat is very expensive and I have a big area need to covered. So the first bill was about $84 ($50 for dressing)

Went back there to change the dressing the other day, because the doctor I saw last time was not in duty, another doctor was asked to have a look. She wrote a description cream, asked my husband got it from pharmacy and asked the nurse changed the dressing with that cream. Didn't charged me anything.

The third time, back to the original doctor, she took a look and very happy for my healing, said keep using the cream would be fine. After changing I asked the receptionist how much I should pay she said she had to ask the doctor.

I waited for couple minutes, the receptionist came back to me said charged me as last time, so $34 for the doctors after rebate, which I was fine and paid. Then she said $50 for the dressing! WTH???!!!! I said but I wasn't charged for the last treatment and I brought my own cream, just changed the pad and bandage. I also asked are you sure? Can you please double check with the doctor? The receptionist just replied with a cold and impatient face, said I just did what the doctor told me, she said charged as last time. And don't even bother to give the doctor a ring.

I was run out the time (have to pick up my baby) so I paid. I talked to my husband and he said their billing system must be charged on doctors' name rather than patients' history.

For me, it was so silly. If the receptionist just took a minute to call the doctor again or even look up in the computer when I questioned the payment, they would figure out.

So, even I am so happy with the doctors and nurses, but the receptionist… I am sorry. I won't go back again.

 7 years ago (15-08-2017)

years at the same doctor's surgery and the appointment delays cause me to shop around. From the moment you walk in, your treated so well. I have seen 4 doctors here and they are all brilliant! Flexibility with same day appointments and open 7 days with quality care -WINNING, so glad you opened.

years ago (18-05-2017)

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