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Reviews, get directions and contact details for The Homestore

The Homestore

About

One of New Zealand's leading retailers for premium kitchenware, cookware, appliances, dinnerware & tableware since 1991

Story

An Excellent Kitchenware Store for NZ Customers

The Homestore is your one stop kitchen specialist store with emphasis on quality, product range and professional service. At the Homestore we offer superb European-designed cookware such as Le Creuset, Maxwell & Williams, Scanpan kitchenware, Magimix appliances, Nespresso coffee machines and Global Knives. These products suit every kitchen and cooking enthusiast, whether they be a professional, novice or just a serious foodie.

We are one of NZ’s biggest stockists of the entire Maxwell & Williams range. Their tableware & dinnerware ranges are perfect for everyday use or for your special occasions. With free delivery on kitchenware orders over $50 NZ-wide – and an affordable $7.50 flat fee for orders under $50 – we’re easily one of the most affordable options for anyone who wants high-quality items for their kitchen.

We’re happy to provide our customers with high-quality kitchenware in Wellington, Auckland and Christchurch from our on-the-street locations – but we can also ship your order to any address in the North Island or South Island with ease. Our New Zealand Post delivery services allow us to send orders throughout the country.

Whether you’re browsing our full range of kitchenware online or dropping in to one of our beautiful, welcoming locations, you’re sure to receive some of the highest-quality customer service possible. We believe that our dedication to our customers – and belief in providing them with excellent aftercare that makes their cooking and dining experiences great – separates us from other businesses.

Whether you need kitchenware in Wellington or anywhere else in New Zealand, feel free to browse our online selection. The Homestore Online is always open!

Products

Food Processors, Gifts, Toasters, Kettles, Coffee Machines, Slow Cookers, Kitchen Mixers, Dinner Sets, Knife Sets, Wine Glasses, Espresso Makers, Pressure Cookers, Kitchen Scales, Cake Tins, Oven Trays, Cake Decorating, Casseroles, Frying Pans, Saucepans, Woks, Kitchen Tools, Picture Frames, Ice Cream Makers, Blenders, Hand Mixers, Bread Makers, Juicers, Cutlery



"The Homestore has been serving customers since 1991. Since 2020 it came under new ownership & is now a thriving NZ family owned store.At The Homestore we take great pride in our customer service. From expert advice to purchase aftercare. We do our very best to look after every customer that visits us whether in-store or online.We carry over 5000 different product items in store and online, including cookware from Le Creuset, the latest in kitchen appliances from Cuisinart, which kitchen knife you should buy, or you got a birthday cake to bake at short notice, then we can definitely help!At The Homestore we aim to carry the best in cookware, kitchenware, appliances & plus much more for your kitchen & home. We have a budget for ev"
Address: Capital on the Quay 256 Lambton Quay, Wellington CBD, Wellington 6011, New Zealand
Phone: 0800 843 466
zn.oc.erotsemoheht@yriuqne
State: Wellington
City: Wellington
Zip Code: 6011


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Great team and quality products! The young girl at the store helped me with finding and selecting quality products. That was a fun experience and a lot of new knowledge about kitchen products which I gained through her advice
Terrible policies on refunds. I bought a couple of things from them last year and the services was great, but I didn’t end up using a dinner set that I bought. I brought it back, nothing out of the box, easy to sell again. I showed them a bank statement of the amount I spent and when. They claimed I bought two dinner sets and a can opener, which I didn’t and I told them that, and then only gave me $85 out of $117 I spent in “store credits” because “we usually have it at 50% discount”. I feel like my moneys been held hostage. Not happy
Bought from this shop online for the first time. My previous experiences with service quality of NZ online shops have left me disappointed more often than not and I therefore did not have high expectations. But I must say that the customer service of The Homestore online has impressed me. Timely updates on order confirmation, dispatch even heads up for arrival soon and delivery status - plus extreme care taken to wrap the item and free shipping above $100. The prices may come across as expensive because of the types of products and brands carried by the store - but the same can be said about most things in NZ in comparison to, say, Western Europe or US where kitchen stuff are cheaper and have more variety. I am already thinking of what to buy next from The Homestore . . .
Following up on a review I made. When I asked if the timeline was the reason I could only get store credit I was told "something like that" and they never clarified that they had seen that I had only purchased one dinner plate instead of the two and I felt unheard. I understand it's hard right now, but no need to treat me like a Karen. I would have been perfectly happy getting the $85 in cash or on card. I would have even been fine to be turned away and I would have sold it on Facebook marketplace. Thanks
Great store for homeware, price on the expensive side, great range and selection, from cooking, baking, to kids cutlery. Awesome place for gift ideas too. Highly recommend.
Bought a couple of small presents secret Santa for a work Xmas party. The store has a wide range of products and is reasonably priced too. The staff were friendly, helpful and even wrapped the gifts for me. Highly recommend for any one out doing last minute Xmas/secret Santa shopping!
Want to add some personality and style to your kitchen and other rooms, well the homestore is the place to go. With lots of amazing retro fittings and new fangled bits and bobs, you will enjoy visiting, and be skipping home with your purchases for your lovely home.
Bought online and arrived within 2 days. Especially impressive as this is the week before Christmas. Excellent communication with updates on delivery. Highly recommended.
The Homestore is a beautifully laid out store, with a great range of quality kitchenware. The staff are friendly and have good product knowledge which I found really helpful to make an informed decision.
Absolutely love The Homestore! it has all my kitchen dreams in one place! Online store is awesome to, easy to navigate and fine what im looking for
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