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Reviews, get directions and contact details for The Good Guys

The Good Guys

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DoingGood since 1952!



"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: Unit 6A, Hyperdome Home Centre 3890 Pacific Hwy , Loganholme 4129, QLD, AU
Phone: (07) 3442 9442
State: QLD
City: Loganholme
Zip Code: 4129


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-20:00
Friday: 09:00-17:30
Saturday: 09:00-17:00
Sunday: 10:00-17:00


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The Good Guys Loganholme The Good Guys Loganholme 4 miles Being a business owner and ordering many items from the good guy I have found them ap...
Reviews
Being a business owner and ordering many items from the good guy I have found them applauding of late. Blatantly lying about the status of a television. 2.5 weeks have past and still haven’t received a tv that is in stock. First wrong one delivered No day for recollection for return Delivery day changed twice Delivery cancelled and was told I had called and said my son will pick up from store. Strange that my son is 10 months old. I’d advise people to shop elsewhere are these guys are useless and customer service is useless. One as that’s the least I can give! Useless and don’t care!
We have recently visited this store and had a great experience discussing our needs for washing machine, fridge and TV by Karen. She recommended products, we felt well informed about the choices we ended up making. Store is well presented, easy to find things with good service. Will be coming here for our electrical needs and of course prices were good too!
I was trying to decide between 2 mixers and the amazing Alicia went above and beyond to help me and even asked for pictures of my kitchen to help decide on a colour. She is amazing and I will not shop anywhere else now. Thank you Alicia. You are a superstar
Amazing 10/10 customers service specifically from a girl I believe her name was Jess. I went in there to get a TV and washing machine and left with a TV and washing machine. ~Jess explained everything very well. Everyone that worked there greeted me with a wonderful smile on their face. The boys in the back were very helpful getting my stuff into my car and were very welcoming. I will 100% be coming back :
Very great business area, could find electronics here
Adam in the TV Department was super helpful. Had to exchange a TV I'd bought online for a smaller model instore. It was all sorted within 5 minutes with friendly service.
We had the best costumer service ever with Alicia. She was just a super star sales person. Honest with her opinions n super friendly
I was greeted and shown to the TVs. Only want a cheap one? "Go over there and look at those." Enter Matt. Young, helpful, personable. Nothing too much trouble. Thanks Matt.
So disappointed with this store. We have bought every big purchase from them exclusively and their service has been ok usually. The first time we have an issue though and they were incredibly unhelpful. Most of the staff are now young kids who delivered terrible customer service. Not so much as a sorry or a please when talking to you. I bought a machine that works terribly, I was called after a week saying it could not be repaired and I couple swap it for another machine. When I went in to swap they informed me it was repaired and I couldn’t swap. When I complained about the amount of cleaning product I’d wasted testing the failure, they said they would not replenish that for me either. No accountability for the incorrect information. No sorry your brand new expensive machine just failed. I basically got told by the managers that they would never purchase that brand cause they suck. Which of course they don’t tell you when you originally buy it. So disappointing! Terrible customer service when you need it the most.
No customer service whatsoever Was not said hello to by anyone was looking for a specific item had to as the cashier and when she did tell me where it was I was made to go find on my own rather then someone take me down there … store is good layout ect just sheer lack of customer service I don’t feel these people like there job
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