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The Good Guys

  1. Oxley
  2. Oxley Appliances

Reviews, get directions and contact details for The Good Guys

"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: 2140-2148 Ipswich Rd , Oxley 4075, QLD, AU
Phone: (07) 3270 3000
State: QLD
City: Oxley
Zip Code: 4075


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-21:00
Friday: 09:00-17:30
Saturday: 09:00-17:00
Sunday: 10:00-16:00

Update Info

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Reviews
Such a nice customer service for Sharla and Donal. I paid the invoice with a credit card instead of my gift card. Sharla was helping me to process refund and re-charge patiently for around 30mins. I am really appreciate!
Helpful and friendly staff. Large store with ample stock on display. Ample parking space.
If you want to get ignored and not be sold anything then this is the place to be! You can roam any aisle you want without being bothered, even when you’re ready to buy something. Finally someone had the audacity to help after we approached two people and they were nice enough to direct us to the counter to pay but not tell us where to pickup the item. 2/10 would recommend.
The Good Guys, Oxley and LG provided outstanding service and support when our fridge/freezer died. The Concierge Gold Extras product was so worth the small price, as we needed a like4like replacement, as it couldn’t be repaired. Thank you Oxley our new fridge is here and so happy.
Worst experience I've ever had buying electrical. Promised next day delivery on a dryer and bought it on that basis. Instead of Saturday it was delivered Thursday and only then after also being promised a Wednesday delivery which also didn't happen. Paid extra to have it fully installed and on the first use we had water pouring out as the hoses hadn't been properly connected. The fact that the water was pouring onto the electrical appliance below made it even worse. Delivered with a large dint in the side obviously thought we wouldn't notice. When we tried to contact the store no one would talk to us and they don't return calls. Head office not much help as they just advise you to talk to the store manager that doesn't return calls.
Nice store with okey prices. Some employees are so welcoming and helpful. The rest are just nice.
Bad customer service with absolute no care for customer. Bought TV from them and delivery company was horrendous. Promised twice for delivery and never showed up without any notice. Called 4 time to goodguys oxley got lucky once to talk to someone and all i heard was we will try to reach them basically attitude was “i dont care “. Next day dropped in the store and respectfully asked for refund which was given without even any care or even appetite of investigation what happened. Again attitude was “we dont care whatever” . I believe this is because they are busy due to location. I request to discourage these people and businesses.
Very rude staff. I was trying to negotiate the price. As soon as I offer the price, the salesman said "that's it." then turned his back and waled away. I was not even offering the price twice. Is it because I am an asian customer? or it is common practice to look down customers? I can see few comments where customers with foreign name complaining about being treated in a rude manner. Well. good job oxley good guys. I really hope that the manager to have a look these complaints.
Went to buy bar fridge. Had to search for staff, then 'none in stock', 'model on display sold', 'don't have to put sold sticker on'. Super rude unhelpful / aggressive sales staff. Bought same model, same price, Harvey Norman. Should have gone there first.
Bought my vacuum cleaner with Cuong, love his service and he is a super helpful salesman! I will definitely come back again!!
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