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The Good Guys Geelong

  1. South Geelong
  2. Geelong Electronics Store
  3. Ocean Grove-Barwon Heads Furniture Store
  4. Geelong Furniture Store

Reviews, get directions and contact details for The Good Guys Geelong

The Good Guys Geelong

Story

DoingGood since 1952!



"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: Unit 1/40-50 Fyans St, South Geelong VIC 3220, Australia
Phone: (03) 5249 4000
State: Victoria
City: South Geelong
Zip Code: 3220


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
My washing machine died, I ordered one that afternoon with a price match via the online number and included premium delivery so it would be set up for me.nnIt was delivered and working by the next day! The delivery guys were so helpful and efficient. I had a dryer on top of the old machine and he moved that and then fitted the new machine, and took the old machine away.nnExtremely happy with the service - 10/10!
Is there anyone reading at store level these reviews that will actually make a difference ???? I have been in on consecutive days to purchase 1 an iron then 2 a stand mixer. On both occasions I noticed two staff chatting in the middle of the store, no interest in any customers. On both occasions I had already done my homework - however, that's not the point, I would've enjoyed a conversation with someone !!!!!!! I did finally wave to a gentleman who was more than happy to help. The service/payment desk were busy chatting amongst themselves. All in all very poor customer service. Just an acknowledgement of walking in the door, and a simple thankyou would've made my day.
As a long time loyal customer of Good Guys Geelong, I was very disappointed with my experience today.nI am remodelling my kitchen and was looking for information regarding induction cookers. The salesperson who attended me was one of the most offhand men I have ever encountered on a shop floor. He had a very superior attitude, was quite dismissive and talked down to me like I was a halfwit bimbo. I am looking to purchase several large appliances for my kitchen makeover, but today's encounter has left me looking elsewhere.
I wouldn’t bother purchasing products from here. Front desk service lacking basic warranty knowledge. Needed a repair to a product purchased from here, only to be told that it was my responsibility to deal with the brand directly. Store takes no accountability for product aftercare.
Had such a bad experience! With Good Guys Geelong! Purchased a washing machine. I waited patiently before being seen to because they firstly couldn’t find my product. Once found worker decided to lift by himself into my brand new car without waiting for help . Whilst trying to get it in the boot without assistance He dropped it on himself!nnHe also broke a piece in my boot at the same time. This was all caught on there cameras. I spoke to manager, as I wanted the broken piece replaced in my new car. I was told I need to provide 3 different quotes although they had made the mistake and taken my time. I got one quote from my car dealership, it wasn't my fault, I was busy moving and working. They said it was unlikely they would cover it if I did not provide 3 quotes. Thanks to my dealership they offered to wear the cost. The Good guys Manager did not care did nor try or was not sorry at all! So disappointing with this service after spending so much money with this company through the years.nnPrior to making purchase the service was not great.nnOverall wasn’t about the cost, it was the moral and care factor of doing the right thing that was disappointing.
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