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Thames Hospital

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Thames Hospital
Address: 610 Mackay Street, Thames 3500, New Zealand
Phone: 07-868 0040
State: Waikato
City: Thames
Zip Code: 3500


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
First time visit to Thames Hospital, found to be a beautiful clean building, absolutely loved , the staff front the front door are kind and helpful, Lovely nice nurses and health professionals. We arrived one hour early and they attended us straight away. Awesome!!! A big shout out for everyone here .
Unfortunately had to come here this morning. I've never been to this hospital before I'm from Rotorua but I was very impressed with the level of care and the facilities. I really didn't know what to expect being that its a smaller hospital. But my visit was fabulous well... as fabulous as a trip to ED can be from the moment I walked in the door. A volunteer in ED her name began with M - sorry I can't remember!! was an absolute pleasure to deal with and was very caring. She also makes a great cup of tea!! I am very grateful for her support. It was fairly quiet from what I could tell when I arrived and so I didnt need to wait very long. But it fairly frantic in the waiting room when I left. Thank you everyone for your care!
Took nurses 4 needle attempts to get my partners blood withdrawn /tested which they could've gotten from his wrist to make it easier. He had a high fever the previous day and bleeding internally for weeks which is ongoing but they didn't seem to concerned about that since they found he was covid positive on the day...that seems to be all hospitals are worried about these days and not continuing health conditions. Never contacted us regarding tests after saying they would which has been two weeks since they were done and the tests were also mis labelled, saying that they were fine when they were not mislabelling. Could be very serious/deadly regarding the bad handling of tests and contacting issues after multiple calls. Should have just went to Auckland hospital. Very disappointed.
Over 6 hours waiting in pain and vision going blurry to get a splinter out of my eye ball and still didn't see a doctor. Was advised by saint John's and an on-call nurse to urgently go to the hospital. The doctor spent more time chatting to the nurse than actually seeing anyone. There were only 3 other patients waiting in the waiting room but it was over a six hour wait. The nurses were friendly but couldn't say how long it would take to see a doctor. Finally left at 4am after the doctor was extremely rude to us when we were taking to a nurse. Drive anywhere else it will be quicker.
I had an eye-opening and quite frankly upsetting experience at Thames Hospital recently. I was referred there with stomach pain hernia related and the nurse quite bluntly said "it's a hernia, there's nothing we can do about it here but the doctor will have a look, there will be a 2 hour wait" Long story short, I left after eight hours at 7pm after being updated the wait time as midnight-2pm.They said to come back during the week, Saturdays are busy and there's only one doctor on. I didn't really want to do the 45-mins either way back again so I went to another local doctor for a 2nd opinion and found that there was an infection! But what upset me wasn't the time I wasted. It was being in the same waiting room as 2 people with head injuries one a baby, one a man with blood in his throat who just wanted his x-rays, a young woman who had fractured her arm and been kicked in the face at Rugby, a man who was having trouble breathing, a woman with agonising kidney stones. Most of these people left after 5-6 hours and were in horrible distress. There was a woman sleeping on chairs for about 4 hours - why not get her a bed!! or a stretcher!! she was clearly very ill. The only good experience was the receptionist who left around 6pm Sat night - I can't recall her name but she was very kind and lovely to deal with.
Had a CT scan coming up, knowing I did not do well with a previous one, I rang and spoke to Daniel, one of the radiologists and explained my fears. She suggest I come in and she will show me the scanner and talk me through the procedure. I did this today and all I can say is how very wonderful and kindly the staff handled me. Very understanding and very professionally. Feeling unwell, they said they would to it for me straight away. Daniel making sure I was fine through it all. Thank you all a million times over, it is so appreciated by your patients. Kindest regards to you all.
It's a hospital. No one really wants to be there but if you have to be you'll find the treatment is of an excellent standard and the staff are usually friendly and helpful. Sure the wait times can be terrible but it's the same all over the country at the moment. Thames hospital do a great job with the resources they have. Always grateful for their help when we've needed it.
Terrible care, did nothing sent me on my way, while I’m in extreme pain. Went in an ambulance and was taking care of but as soon as I arrived they didn’t provide anything.
Travelled to Thames hospital from South Waikato for day surgery to remove my gallbladder. From the moment we arrived at 7am to the time we left around 3pm, the treatment I received from the student nurse right up to the surgeon herself, without exception, was exemplary. My surgery went to plan and my recovery has been better than I could have expected, which I can only credit to the care and professionalism of the entire team charged with my care whilst in the hospital. So a great big thank you to everyone for helping make me feel so comfortable and at ease on the day
Great service. The nurses and docs were kind and friendly. They were also very thorough and careful. Most importantly though, they were all very skilled and experienced in their roles. As a result, I felt like I was in a safe set of hands. Other points: - Quick to getting onto operating once you’ve arrived. - Good sandwiches. - Lots of free parking on street unsure their prices. - As a day stay, I got my own room.
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