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Reviews, get directions and contact details for TerryWhite Chemmart Nerang Mall

"At TerryWhite Chemmart Nerang Mall, we believe that before you can treat someone’s symptoms, you have to treat them with something else – genuine care. It’s why our pharmacists take the time to ask the right questions and offer a variety of health services, not just sell the latest special. We believe the best way to keep someone healthy is through interaction, not transaction."
Address: Shop 1 29/7 Cayuga St, Nerang QLD 4211, Australia
Phone: (07) 5596 2777
State: Queensland
City: Nerang
Zip Code: 4211



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Reviews
Newly renovated, and very spacious. Located in the Nerang Mall opposite Woolworths.
Dispopointing and unprofessional Front of house was very friendly unfortunately management Tina was very poor in their dealings with the customer service side. Tina Said was my product that I was trying to return was disgusting, which was caused by thier product leaking onto the other products. Tina then proceeded to just walk away leaving the poor front of house to apologies on her behalf. Could have being handled much more professionally, leaving a outcome i would have accepted, even if my products were unable to be returned. 1.45 27th aug
This is the absolute best chemist ever, and ALL the pharmacists are great. They have always been good to me. The people complaining are just going at the wrong time of the day. Sometimes they are flat out with 15 people standing there waiting for scripts. Go back later when its quieter and you'll get excellent care and service
Nothing but 5 stars for the staff at Terry White @ Nerang Mall. Having found myself incapacitated due to an accident, the staff went above and beyond to get my medications to me.They guided me through using their app and also used their own time to deliver my medications. Much appreciated ladies. Thank you.
This Chemist is outstanding in its products and service! Always obliging and helpful in tough times too! The range of perfumes is the best on coast! Tina the head pharmacist is an ode to confidant advice and humility! Many thanks
Nice staff have a very good shopping experience yesterday.
This store might be convenient with the doctors next door and I would never have returned if I had another option close by. My first visit on the weekend I was told 10 min wait for scripts ended up waiting 20mins. Second visit I was told 5 min wait ended up waiting 15mins, the pharmacist was to busy treating a customer like a drug abuser and speaking very loudly while doing so in front of a number of customers, I believe her name was Tina. So instead of Tina going to dispense or check prescription she continued to provide rude customer service, I am thankful she didnt serve me. However Angela was very lovely, apologetic and helpful on both occasions and the reason for the one star.
15 minutes then you don’t have the medicine. Third time happened
As a Nerang local, I have visited several other chemists nearby at My Centre Nerang, Nerang Fair, and along Station St. However, this particular Terry White is definitely my favourite local chemist. Every time I need to make a purchase or fill a script at Terry White Nerang Mall, I always have a positive experience. Short wait times, consistent service, and friendly, knowledgeable staff. Pharmacists here will go above and beyond to ensure you get the correct information regarding your medication, and to answer any other relevant questions you may have.
I get my medication here and they are always friendly. It does get busy, but that can't be helped sometimes. The long opening times during the week, and they are open 7 days, makes getting medications a lot easier.
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