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Telstra Shop Burnie

  1. Burnie
  2. Burnie Store

Reviews, get directions and contact details for Telstra Shop Burnie

Telstra Shop Burnie
Address: 7/62 Wilson St, Burnie TAS 7320, Australia
Phone: (03) 6431 8638
State: Tasmania
City: Burnie
Zip Code: 7320


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 3:00 PM

Update Info

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Reviews
Great customer service from the store. I got served by Shaun and he was very kind.... I do like his tattoos
7 years ago (11-03-2018)
I went to telstra today to ask for help with my phone absoulety discusted at the service i will no longer be coming here
7 years ago (20-04-2018)
Great service. Even helped me choose a better plan than I had decided on!
7 years ago (18-11-2017)
What can I say... 😕 Kara and Mansour(?) are really good... they know how to treat customers. (And I will gladly do business with them any day). But sadly, general customer service is severely lacking. I went in last week and stood for over 10 minutes (along with other people) and none of us were even acknowledged... not even as much as a "Hi, someone will be with you as shortly"... nothing. No eye contact; it was as if we didn't exist, even though there were two guys behind the counter! Seriously, how difficult is it to acknowledge the presence of your customers???? It doesn't take much effort to do that! Apart from that, I've had the displeasure of dealing with rudeness from two staff over the phone... not impressed. My latest issue, the guy didn't even want to know about it... Yet a phone call to telstra's 132200 number and problem solved! Replacement phone on its way (even though the guy (Burnie Telstra) said no and wasn't remotely interested in what I had to say). One last thing... learn to smile and look like you actually might enjoy your job.... it does make a difference where your customers are concerned!
7 years ago (23-07-2017)
Impossible to get through on the phone as they ring out consistently and don't bother leaving a message as it won't be returned. I understand that the shop front is only as good as the business behind it however this shop is a prime example of why retail is disappearing. There appears to be no link between Telstra online and this store by advertising items they do not even have access to. Completely redundant I am afraid and you will have far more success with an independent who is genuinely customer motivated.
8 years ago (09-02-2017)
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