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Reviews, get directions and contact details for Taupo NZ Post & Kiwibank

"Our NZ Post team are here to help with all your delivery needs. Services available at this location are: Post a parcel/drop off, Post a letter, International Sending, and Counter Bill Payments. Visit us in store to find out how we can deliver for you."
Address: 46 Horomatangi St, Taupo 3330, New Zealand
Phone: 0800 081 190
State: Waikato
Zip Code: 3330


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Asked for my parcel to be directed while it was in transit in Auckland as I was in the process of moving houses. Said in an email it got delivered and provided me with a receipt but they never specifically stated which address. Something super shady going on... UPDATE: Used courier post to pickup a parcel and accidentally sent it to my old address and cancelled it at around 8am....I get a message from rural delivery 4hrs later asking where my parcel was at my old address. Post office confirmed they sent the message but the delivery driver must've not seen it.
Visited two weeks ago to apply for an IRD number. I brought along the required documents, including a copy of my passport which I understood to be required. I was told it wasn't necessary, twice, the second time being when I confirmed this with her so she didn't send it off with the application packet. The woman helping me was condescending throughout the entire interaction. That alone would not warrant a 1 star review, but two weeks later here I am hearing back from Inland Revenue who cannot process my request because a copy of my passport was not included! Poor customer service in terms of both attitude and ability to do things correctly.
Visited this morning Saturday to post a parcel. Staff were polite, cheerful and helpful as always. Thank you again for your help Tracey.
I had to go find my parcel in COMPLETELY WRONG PLACE but strangly enough it was in the shop located on the same street as nz post Taupo. I called NZ post when the tracking system said "delivery completed". I was frustrated and trying to get help but they said there was no parcle supposed to delivered on my address and the address on parcel could be wrong, if i can't find it they can't do anything. So I had to google the place where someone signed and accept my parcel. I was happy I finally got it and I found the ADDRESS ON THE PARCEL COULDN'T BE CLEARER. I saw 3 more parcels stacking with mine in that shop and felt it could've gone missing if someone just took it from there.
Only open 4 hours the whole weekend. Seriously?
Great service
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