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Tamaki Family Health Centre

  1. Auckland
  2. Panmure Doctor
  3. Panmure Health

Reviews, get directions and contact details for Tamaki Family Health Centre

Tamaki Family Health Centre
Address: 2 Clifton Ct, Panmure, Auckland 1072, New Zealand
Phone: 09-527 3344
State: Auckland
City: Auckland
Zip Code: 1072


Opening Hours

Monday: 8:30 AM – 5:45 PM
Tuesday: 8:30 AM – 5:45 PM
Wednesday: 8:30 AM – 5:45 PM
Thursday: 8:30 AM – 5:45 PM
Friday: 8:30 AM – 5:45 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I have been having issue with the reception and bookings they always put me on HOLD for 5 to 10mins and hang up the phone. I really wanted to complaint ever since but nurses and doctor are nice and good. However The front desk doesn't care at all. They never understand how the patient felt and on the phone doesn't care at all. I have been patiently enough for how many years but now i coudnt take it anymore i have been hang up 3x and when i was angry the reception doesnt care how i felt and my sickness. I think its better for them to get a course a better customer service and how to treated customer well not being RUDE putting down the phone. They told me, its not their problem that I am sick and there are lots of ppl who are sick too and they are dealing with it everyday. This is really BAD. I coudnt take it and i need a better GPS clinic and good values and customer service. there are a lot of times i have a BAD experience of booking and front desk!!! really BAD
Don’t get me wrong I have been treated with respect and care from some of the staff members. But I have experienced a few times some conflict with certain receptionist staff members to then coming across a couple of doctors that did not have a care in the world to help me. Dr Jane Henry I do not recommend big time. My regular doctors no longer work at the clinic they work from home so I now have to see other doctors. Iv only had horrible experiences with this doctor. She does not provide any help. She rushes and she does not let you speak or be heard. My last visit was with her and I basically walked out with nothing and wasted $19. This practice has their good days but also have bad days. There is one nurse that has a rude attitude. I think they should find another job they enjoy doing cause every time I speak with this nurse they do not sound like they want to work. Due to the multiple issues iv had over the years from multiple staff members here, I will be leaving and will had in my complaint form. They need to remember that they became doctors, nurses to help people. At least try to do that. Also reception staff I see there is a new receptionist. She is lovely, I hope she stays that way. We all have our ups and down days. I know doctors have been busy due to covid etc. But please take a break and remind yourself what your job roll is. Good luck
I’ve been to around 5 practices in Auckland due to moving 4x & this was the easiest most effortless practice I’ve been to. All the reviews are right-they’re a sweet and caring team, short waiting times for doctors, have great prices and I didn’t have to argue that I felt sick-other practices wouldn’t believe I was sick with the exact same symptoms & would cost 2-3X for each consultation. Dr Graham and the rest of his team are very empathetic, professional & concise with their job, was super impressed at how easy everything was! Receptionists are awesome at their job, professional & empathetic, thank you Pauline & team Also sick artwork on the walls.
Terrible service here the lady at customer service does not even know you have an appointment repeat it 5 times my son’s name luckily the other lady got off phone to confirm we have an appointment, we had an appointment at 11:30 am it’s now 1:07pm still waiting to be seen by doctor very unorganised
The receptionists are not well trained they talked very rude, transferred me to the nurse she worst does not know how to handle customer, not recommended
I enrolled here when I was driven out of the Doctors in Te Rakau by the extraordinary rude receptionists there who treated you as a piece of dirt under their shoes and an inconvenience.Why they have not been sacked judging by the multiple complaints on their feedback page I don't know.Immediately felt welcome at this practice, have seen a few different doctors and been treated with respect by all of them.Competent and up to date with the latest research you are encouraged to have a say in your health care and ,as mentioned the Receptionists are lovely. The cheap fees are also a huge bonus.Half the price of my last GP practice.
I have moved from panmure suburb to far west, but I prefer keeping the same GPs. They all are very professional, helpful, efficient and the best, including those beautiful ladies at the reception. They are welcoming as you enter the clinic.
Lovely lovely people. From the receptionists to the nurses and the doctors. Always kind and gentle and the best experience and service. Thank you all x
A health centre that cares about your health. Very thorough doctor, caring nurses and lovely receptionists who are welcoming and go out of their way to get you care.
Reception staff are fabulous. Doctor Guy is brilliant
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