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Reviews, get directions and contact details for Synergetic Management Systems

Synergetic Management Systems
"Synergetic is Australia's Premier School Management System.Imagine having a complete school management system that saves your people time, connects your community and gives you actionable insights. Synergetic delivers this, and more. It’s your single source of truth helping optimise your entire school."
Address: 303 Burwood Hwy, Burwood East VIC 3151, Australia
Phone: (03) 9803 8000
State: Victoria
City: Burwood East
Zip Code: 3151


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Google web result and company phone message informs staff will be available until 6.00. Everyone's gone home by 5.11pm. Out of office message is playing.
7 years ago (16-05-2018)
No matter how much you people try to defend the undefinable; the fact remains that your System is cumbersome. You claim that everything in your system is standard which usually schools have but it is not. And if someone would ask you to modify your so called ‘standard’ feature even slightly, you would want to charge them for it even though that modification should have been there from the start itself. Furthermore, the practice of using parties with vested interests like your own employees like Tony Pentogenis, Scott Le Brun and Waye Wynn Lee (to name a few) to give good reviews is such a deceitful thing a Company with an iota of integrity would not be doing. Having major flaws in your systems and trying to fix them up is one thing but hoodwinking the public is much worse.
8 years ago (24-07-2017)
Great people, great products and a great place to work.
8 years ago (14-09-2017)
I agree with Admiral. These guys are out of date, out of touch and are ultimately lazy beyond all measure. I have never come across a company that is so disrespectful and apathetic towards its customers. The sad part is, they are holding hundreds of schools and companies hostage due to their badly designed software being a hundred times more complicated than it has to be, ensuring that its clients have to log every single thing with them (and then wait weeks for a response). If I could ditch our contract tomorrow with them I would, but unfortunately they have embedded themselves like a virus into the way things operate at the company and untangling the mess they have made is going to take a long time. My goal is to find an alternative solution, then eventually lock them out of our systems altogether. Their training courses are a complete waste of time and horribly over-priced. One course we attended was for a full day, but the trainer decided that halfway through the day we had gotten our money's worth and ended the course early. We then had to kick up a fuss to get a partial refund. The funniest part has been our recent "upgrade" of Synergetic causing us more frustration than it was worth, introducing bugs galore, and not just new bugs but bugs that were "fixed" years ago! Synergetic (or as our company refers to them Sh%$ergetic) are a disgrace to Australia, to the IT industry and should be closed down.
10 years ago (10-12-2015)
Great costumer service.Thanks
8 years ago (08-01-2018)
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