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Sydney Ultrasound for Women

  1. Burwood
  2. Burwood Doctors

Reviews, get directions and contact details for Sydney Ultrasound for Women

Address: 29 Belmore St , Burwood 2134, NSW, AU
Phone: (02) 9745 4054
State: NSW
City: Burwood
Zip Code: 2134


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Rayscan Imaging Rayscan Imaging 524 miles Receptionists and sonographers are amazing here. Never had any problems.
Reviews
The woman who answered phone was incredibly rude. Especially pregnant women should never choose this place. adversely affect health and stress If you want to get bad mood all day choose this clinic. I called for a reservation around 1:50 on the 19th of January and woman who answered my call as if annoying, kept repeating clicking tongues and just hung up my phone right away. this is your attitude I am not interested in improving your service. because it's already the worst, I won't let go of what happened to me.
Why is it so hard to get a hold of SUFW ? I’ve been waiting on hold for over half an hour and tried several different numbers. I couldn’t imagine it being busy at 8am, how am I supposed to make an appointment if no one picks up the phone ?
Nice, welcoming, professional personnel. The results were ready really fast . I would hardly recommend.
I had my second trimester ultrasound here today but I had to say that I had some pretty unimpressed experience with the receptionist. My previous experience within the centre was quite nice although the receptionist changed everyone so it did surprise me the experience was so inconsistent. I had some trouble to get some full pictures of the baby because the bladder was not completely filled with water. So I had to go back in about an hour. When the receptionist found out, first thing she said was “I need to get your money first because I will be on my lunch break”in a very rude way, making it sound like it was my fault to interrupt her lunch break. When I was abut to leave the door the second time , she spoke to another patient and being sarcastic saying “you must drink lots of water you don’t know how many wasting our time not doing so”, and the volume of her voice, was to ensure I could hear it too. I felt ashamed and had to leave quickly, but to be honest why did I have to feel this way? I also heard she yelled at another lady, when she tried to go to bathroom about the same thing. I understood how important it is to get a clear picture with water, but surely there’s better way to speak about it. I’ve seen other receptionists doing it very professionally so her attitude today was very unnecessary. If I had to be specific about this particular receptionist, she’s about 40-50yrs old with curly off shoulder light brown hair. All in all, I’m hoping this is a one-off experience and other pregnant ladies do not have to feel this way, while pregnancy is already stressful enough and should be treated with care.
Wouldn’t recommend this place as receptionist is not friendly and rude. Also told me that I couldn’t bring my 8 months old to an appointment even though he will be sitting in the pram not disturbing anyone or touching anything and informed them I will not be bringing in a support person but will haveto bring my son instead since I can’t get a babysitter. I was told to find another place. I’ve been coming to this place for 5 years with all my pregnancies mainly kogarah clinic. Never had a problem with kogarah clinic though always an issue with Burwood clinic. I hope you really do fix your staff and also be abit more understanding to your patients and expecting mothers with young children.
The ladies here are spectacular, so warm, kind and always go up and beyond for any requests or bookings. This has been my second pregnancy with them and each time has been professional and a very quick. The receptionist has always been kind and understanding. I would'nt suggest anywhere to go but them.
Worst experience of my pregnancy for a follow up scan to check growth. The sonographer Measured the bones incorrectly which distressed my husband and I as we thought something was wrong with our baby and resorted me to go see the doctor at the Kent street one with another sonographer turns out baby was fine. The scan was done incorrectly. I do not recommend SUSFW BURWOOD. But I must say Susan who works there at front desk is just so amazing and the customer service manager who called me right away to discuss the matter and apologise. Such a shame as i love SUSFW but this location i will not be going back to. I highly recommend Kent street such a team of professionals and experts.
I had a great experience. The doctor was very patient as the baby was not in a good position. She gave me time to move around and wait for the baby to turn to a better position for visibility. Reception moved quickly too. Got my images an hour after the visit.
I disagree with the negative reviews. I attended based on the recommendation of my obgyn. Unfortunately the scan showed no foetal heatbeat. The receptionist was extremely caring and compassionate. They bulk-billed on compassionate grounds without request due to my pregnancy not being viable. This gesture of kindness was much appreciated in the circumstances, thank you.
We had a fabulous experience at this practice. The staff were kind and friendly and the practice was warm and inviting. Thank you for making the experience feel special for my partner and I.
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