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Reviews, get directions and contact details for Sweet Hello Kitty Cafe

Sweet Hello Kitty Cafe
"Sanrio Gift Gate Auckland The Kitty Shop was launched in 2013 to deliver high quality character lifestyle merchandise to New Zealand customers.Sanrio Gift Gate is the first Sanrio official store in New Zealand / Australia region stocking authentic Hello Kitty & Friends merchandise directly from Japan. A home of world-wide characters merchandise such as Hello Kitty, My Melody, Little Twin Stars, Cinnamoroll and Gudetama! We have a huge range including bags, toys, travel gear, home décor, stationery, school supplies, gifts and accessories. You won’t want to miss this fabulous iconic place!"
Address: 1/17a Remuera Road Newmarket , Auckland 1023, AUK, NZ
State: AUK
City: Auckland
Zip Code: 1023


Opening Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00


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Reviews
The team here are so sweet & friendly! I have lots of friends who LOVE Sanrio so I came in here to buy some gifts. They have lots of stock available for all Sanrio characters. The team have a good amount of knowledge about product if you have any questions. They said ‘if you have a cute mind you will like it here’. Customer service is excellent. It is hidden away in the back of a small arcade/mall. But once you find it, it’s great!
As reading other people’s reviews, I’ve found that everyone’s had a different experience in this shop than others. Some experienced rude staff and found that the products were overpriced. Although I do somewhat agree to an extent that the products are overpriced, all my encounters at this shop have been positive and wonderful. The shop owner was always nice and helpful, It is really one of the only places in Auckland to purchase licensed Sanrio merch, so sometimes the high-price is worth it than rather buying it online from America. It’s a cute place to stop buy and I really have no complaints.
Overall this place is really cute for all Sanrio lovers but the prices are way way way to overpriced like $10 for a glue stick and not to mention the staff, me and my friend were there and we wanted to open something to see what was inside it apparently thats not allowed as the staff came to us and said “oh no don’t touch that” and she would do that for anything we nudged with our shoulder or anything else we touched , yes I know they want there stuff to be kept nice neat and tidy but me touching it won’t do anything so quit being overprotective because I’m not going to steal anything either
always love to take a look at this shop whenever i’m in the city, have always been a big fan of sanrio! i absolutely love all the stuff there but feel as if it can be quite overpriced at times, $15 for a pen, $50 for a small pouch etc. i can’t ever justify buying anything for myself because of how expensive the prices can be unless it’s for a gift : - honestly i am better off ordering directly from amazon japan
Have visited the store today 2018 Boxing Day. Found the staff member pretty annoying by illustrating the fact that 70% off was applied to the second item but not the first one. She said "nice try" when I asked about the deal....
SUPER OVER PRICED! all of the stuff was super cute but super over priced tho like a 2 cm plush for 50$ and it's always open 10 minutes after the opening time it shows on the door, I would not pay 10$ for a single pencil sorry.
cute store, nice stuff and cute items but it’s over priced. $35 for a small key chain sized hello kitty? no thanks won’t be coming back here unless i hear the prices have gone down
Google and door says it opens at 10am but it is closed still at 10:10am. How disappointing.
Love this place ! For true hello kitty lovers this this is a shop that can’t be missed in Auckland. High quality and cute products
I can't believe I haven't written a review prior. Staff are SO friendly, usually with stores I have my favourites but each and every single staff member is so likeable. My first few times entering I felt out of place as I have like, green hair and baggy black clothing, completely opposite to the cute vibe of the shop. Despite this the staff always talk with me in such a soothing tone. Especially this one staff member, i'm pretty sure she's the owner, seems about 30-50. She is SO sweet and adorable, she reminds me of my mother with the way she speaks and her manners. I always purchase Pompompurin merchandise and she takes note of it which I find sweet, it's such a small detail but I like how she remembers. Also on the store's instagram she posts images of products sometimes with odd but cute captions. The english is a bit off but I think it adds more charm, anytime I see the posts I smile. I come here almost anytime I visit the city and I totally recommend it. Sure it's a little pricey, but it's worth it for the experience.
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